Cathy K.
Easy to use program
Easy to use program. Knowledgeable help when you need it. The only reason I didn't mark it 5 stars as sometimes the wait time is a little long once you work your way through the prompts.

One Legal is the most comprehensive online court filing and process serving tool in the U.S. Easily submit and serve court filings, manage case documents in an accessible and easily searchable portfolio, and reduce the risk of error or rejection with our powerful compliance features. Learn more at onelegal.com
One Legal | An InfoTrack Company (onelegal.com) has 419 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 41 reviews with 4 stars · Clear filters
Cathy K.
Easy to use program. Knowledgeable help when you need it. The only reason I didn't mark it 5 stars as sometimes the wait time is a little long once you work your way through the prompts.
Wendy A.
Great system to file ongoing documents and receive verifications once the court has accepted the filing. The ability to serve all parties electronically is simple and easy. My only wish is that I could classify documents that are not listed in the dropdown menu of document types, such as motion to modify visitation orders in a guardianship case. There should be a generic doc type for submitting a motion for every case type (probate, guardianship, family court, etc.)
Response from One Legal | An InfoTrack CompanyMay 3, 2018
Hi Wendy, Thank you for your positive review and feedback! I'm going to pass on your suggestion to our Product team. In the meantime, if there's any other feedback you'd like to let us know regarding our platform, please email us at [email protected]. Kindest regards, Lisa, One Legal
Christy Marty H.
I love one legal court filing!
Valentin I.
Great service! Convenient. Pretty much on time. I wish they would do a little more counseling for the clients also.
Mary T.
I am very satisfied with One Legal accept when there is a problem. Sometimes it is hard to get through on the telephone and the email response is slow even though you do say it will be slow. But if we need and answer right away on a problem, it is difficult to contact you.
John D.
A good job. Telephone support with a real live person in less that 5 minutes is really pretty amazing.
Soonja B.
I would recommend OneLegal to anyone. But if I were to critique anything for further improvement, I'd point out the current inability to put in punctuation marks in the doc description. I usually copy & paste, and it's cumbersome to have to delete all commas, apostrophes, etc.
Sabrina M. J.
I enjoy the ease of use of this filing system.