OneForma is an enterprise-grade AI enablement platform, leveraging more than 1.8M+ users in 230+ global markets.We offer work from home opportunities in a variety of fields, in 150+ languages.
OneForma (oneforma.com) has 467 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Also known as
oneforma.com
Website
oneforma.com
Category
IT & Communication
Location
Redmond
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 68% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Completely impossible to actually connect a Payoneer account if you're not a US resident. I initially blamed Payoneer themselves but they have been KIND ENOUGH TO CALL ME and try to troubleshoot it. Meanwhile Oneforma ignores my emails to their correct payment resolution address.
Also, there's a thriving trade on FB where people buy and sell verified accounts thanks to this artificial barrier. How's this encouraging actually hiring good specialists?
Response from OneFormaFeb 27, 2025
Hi there,
Thank you for bringing this to our attention.
We can confirm we have users who have connected their Payoneer to their account from many different countries around the world. Therefore, we are sure we can assist you in connecting yours.
Can you please DM us via Instagram, Facebook, or LinkedIn so we can directly handle this issue for you?
Thank you & hope to hear from you soon!
IP
Isabelle P.
No service - no payments after 5 months
Update May 2025: still no payment, all excuses, problems with paypal, payment dept in china, error from their part, etc. It's an endless story. STAY AWAY!
Update March 25th 2025: Following this, I've got an answer from Oneforma Global: Again giving me the bs about their payment cycle between 10th and 20th. Today is the 25th and even if oneforma global guarantee that I will be paid in March, still nothing.
* Canadians: oneforma is looking for Canadians but payoneer won't give you an account. So oneforma won't pay you more than 300$ by paypayl. This is the catch. Stay away! don't waste your precious time!
I've worked many hours during December Holidays. I've shared personal text for a project. Oneforma owes me 900$US - status ready to be paid and I don't receive any payment after 2 months. Also their link with payoneer is questionnable. Payoneer won't accept my account for some obscur reason they won't share with me. So, as per oneforma, I can't get paid over 300$ by paypal. I've send and created many tickets with support, nobody reads them. This is a total waste of time and headaches. Very disapointing because I enjoyed doing that kind of work. To add to the insult, they keep sending me emails to participate in other projects!
Response from OneFormaFeb 25, 2025
Hi there,
Thank you for bringing this to our attention.
We would like to investigate and resolve this issue for you, therefore can you please DM us on Instagram, Facebook, or LinkedIn so we can look into this issue directly?
Thank you and hope to hear from you soon!
HM
Hiro M.
Scam company
I worked on their translation project, and the pay was shockingly low considering the professional-level quality they expected. I’ve worked with local companies that pay three times their rate. On top of that, their review process seems questionable at best—more like an excuse to cut payments even further. If you value your time and expertise, I strongly recommend looking elsewhere.
Response from OneFormaFeb 25, 2025
Hi there,
Thank you for bringing this to our attention.
We would like to investigate and resolve this payment issue for you, therefore can you please DM us on Instagram, Facebook, or LinkedIn so we can look into this issue directly?
Thank you and hope to hear from you soon!
JA
Jeané Alejandro L.
I'm starting to think this company is a…
I'm starting to think this company is a scam. I've done many certification and surveys. I've probably been signed up for 2 months. I get emails for jobs often but cannot apply to them as my account has been flagged for vpn. Everytime I contact support via email I get the same automated responses. I've checked my side I only use one device on my personal internet connection with no VPN. But nothing. And no further assistants. I don't think there is any human available. Based on these reviews I will probably close my account and consider this a scam and create some sort of awareness to it.
Response from OneFormaFeb 21, 2025
Hi there,
Thank you for bringing this to our attention. Can you please DM us on Instagram, Facebook, or Linkedin so we can directly look into this issue for you?
MD
MDR
Slave wages of 5.08 GBP/hour for professional work
OneForma offers self-employed contractors/freelancers so-called "competitive rates" of USD 11 per hour for highly skilled machine translation post-editing work. You need to be a native English speaker based in the UK to do this work.
USD 11/hr (GBP 8.72) is significantly less than the UK National Living Wage, which is currently GBP 11.44/hr (rising to GBP 12.21 from 1 April 2025).
This doesn't even take into account the self-employed person's obligation to pay income tax, national insurance, pension contributions, expenses (that new laptop, lifelong learning costs, etc.).
The result of a rough calculation of how much a self-employed person would earn in real terms, after deducting ONLY the equivalent of the income tax, national insurance and pension contribution obligations normally deducted at source by an employer, WITHOUT INCLUDING the cost of running a business is just:
5.08 GBP/hour
This is a SCANDAL!
Name and shame OneForma!!!
Response from OneFormaFeb 20, 2025
Hi there,
Thank you for bringing this to our attention. We understand you have concerns with the wages for a specific project. Please understand that wages can vary based on what project you work on and how much work you complete. We understand you believe the wages are lower than you expected, however Oneforma offers remote work opportunities, which is much different than a full-time job or contract. You may have misunderstood what kind of work Oneforma offers and we would love to clear that up for you.
If you have anymore questions, please reach out via social media or email [email protected].
Thank you!
MK
Mikko K.
OneForma Service
The service is visually appealing, but this doesn't cover up its significant issues. The biggest problem with the company is their support, which seems nonexistent. Despite numerous attempts to contact them through their provided emails (contact@ and account-review@), I have never received any response.
The first issue I encountered was when my login button stopped working. I sent a message to their support but never got a reply. After randomly trying the site a few weeks later, it worked again. However, more recently, the site flagged my account for "suspicious activity." I have no idea why, as I don't use VPNs or anything else that should cause problems. The only thing that changed was my internet service provider, but everything is fine on their end.
I have sent support requests to both emails mentioned above but received no response. Seeing that other users face similar problems and given the generally low reviews, it seems best to stay away from this company. While they do send enticing job offers, the overall experience leaves a sour taste. It almost feels like a scam—my information was collected, but the service itself fails to deliver.
Response from OneFormaFeb 20, 2025
Hi there,
Thank you for bringing this to our attention. Firstly, we would like to apologize for the lack of support presence that you experienced, and we can guarantee we are working to improve our support efforts. We receive many emails a day, therefore it is hard for our team to keep up with the increasing demand for support needed for many users each day.
We would like to review your account to see if you can be re-enabled, so can you please reach out via social media DM so we can directly look into your issue ASAP?
Thank you!
SA
sana
Spam company
Be careful. This company uses all kinds of excuses not to pay its evaluators.
Response from OneFormaFeb 19, 2025
Hi there,
Thank you for bringing this to our attention. We want to apologize for any negative experiences you've had while working with Oneforma. We can guarantee if you complete work for Oneforma properly, you will always be paid out in full. If there is an issue with the payment, it was most likely caused by a quality-related issue with the work you've submitted.
Can you please email [email protected] and/or DM us via social media so we can directly try to resolve this case for you?
RA
Rater
Unpaid work and unfair treatment
I am extremely disappointed with this company's recent actions. I've worked full time on a project for almost 2 months, then when it was time for payment, no news at all. Communication ceased. No one answered my emails and messages for 2 weeks, then when finally someone agrees to reply to my email, this person accused me of being a cheater, of malicious behavior and of irresponsible actions.
I tried to resolve this issue amicably, providing proof that I am not this person via several exchanges, but this person kept accusing me in each email over a week creating a toxic communication. I provided justification, comments on the work done, precise ids, proof of ID and copies of my diplomas, proof of compliance to the requirements. All of this to finally being informed that my payment was withheld. So, I worked hard for almost two months and as a return, no payment but silence, then insults and nothing.
I've worked with this company for over a year now, and everything was fine up until now. My record can demonstrate that I am an honest hard worker and that I provide services with all my effort, over 8 hours a day, including on weekends.
When contacted via Skype, Teams, email, I've always answered within 24 or 48 hours, I've always kept communication open, even if I wasn't working on a project. Unfortunately, the same cannot be said for some of the PMs who seem to only answer when they need you. I also reported some connection issue to one of the client's platform several times, raised questions about some tasks but no answer at all.
I have heard from other freelancers who have had similar experiences with unpaid work on this platform, but haven't really thought about it, until I personally experienced it... This is a massive disappointement and impacted my trust in Centific's ability to treat its freelancers fairly and professionally.
Update 03/24/2025: - emails sent to contact [at] oneforma.com for a notice of dispute.
- PO disputed, nothing has been resolved, the informal dispute resolution as per Section 8.2 of the agreement is a joke.
I've been answered with automatic emails and then they said they lost previous chain of emails.
No effort nor good faith collaboration was made to resolve the conflict, I'm encountering refusal to provide detailed payment calculation to prove there was no malicious behavior and silence since I've last requested for the third time.
Response from OneFormaFeb 18, 2025
Hi there,
Thank you for bringing this to our attention and we want to apologise for the negative experience you've had with our platform.
Can you please email [email protected] and/or DM us via social media so we can directly try to resolve this case for you?