Abdulbasit M.
3-Month Onboarding Failure + Broken Support.
Approved for AMP UK but denied Baseline access for 90+ days. All support channels fail. OneForma ID: [W6469114]. Avoid until fixed!

OneForma is an enterprise-grade AI enablement platform, leveraging more than 1.8M+ users in 230+ global markets.We offer work from home opportunities in a variety of fields, in 150+ languages.
OneForma (oneforma.com) has 467 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Abdulbasit M.
Approved for AMP UK but denied Baseline access for 90+ days. All support channels fail. OneForma ID: [W6469114]. Avoid until fixed!
chanda Y.
I HAD APPLIED FOR MANY PROJECTS IN THIS WEBSITE GIVEN THE ASSESSMENTS. AFTER COMPLETING ALL THE ASSESSMENTS, ITS'S BEEN 5 MONTHSNO WORK NOTHING AND NOW I AM NOT ABLE TO LOGIN IN ACCOUNT AS WELL. IT'S USELESS IT JUST WASTE OF TIME , JUST WAITING FOR WORK BUT NO WORK
mack T.
Dear OneForma Team, Thank you for your message. I was surprised and concerned to learn that my OneForma account has been disabled due to alleged fraudulent activity. I take these matters very seriously and would like to formally request further clarification and a review of this decision. To my knowledge, I have always followed the guidelines and policies outlined by OneForma and the Lighthouse project. I have completed my tasks with integrity and professionalism, and I would appreciate the opportunity to understand what specific activity led to this conclusion. Additionally, I kindly request a reconsideration of the decision to withhold payment for the work I have already completed. I invested time and effort into this project, and I believe I am entitled to fair compensation for the work delivered in good faith. If there is any information or documentation I can provide to help resolve this issue, please let me know. I am fully willing to cooperate in any investigation or verification process you may require. Thank you for your time and understanding. I look forward to your response and hope this matter can be resolved fairly. Best regards, Username-robert_reuben dronten, netherland
Response from OneFormaJun 5, 2025
We are sorry to hear about this. Please, send an email to [email protected] or DM us on any of our official social media channels, specifying who you are and we will look into it for you
Bruno
Impossible tests and certifications. MilkyWay is simply impossible. Tests are a joke. You spent a lifetime reading 300,000 pages to "fail" a test that you can't review and understand where you failed. This company has a very cool approach, their website looks good and up-to-date, they'll lure you with cool and cute training videos, but it's impossible to get in. It's a waste of your time, seriously. I am starting to think this is some kind of data mining company.
Response from OneFormaJun 5, 2025
We are sorry to hear you have failed the Milky Way certifications, but we assure you they are not impossible! Please, do reach out to us if you have any questions, we will be happy to help!
Duc Trong B.
I was registered this as a side hustle and not hoping for anything, still it give me disappointment. The payrate is way low compared to others site, and the instruction the one project is 200 papers long. Only good thing here is they have eye-catchy instruction, that's it. I accidently turn my VPN on 1 time and got disabled, try to mailed them and haven't got a real response. Then I tried again after 3 weeks then got a poorly formatting email said that the decision is final. The email was just copy-pasted in with random line breaks and no double-checking at all. Very unprofessional
Response from OneFormaJun 5, 2025
If you believe this was a mistake, we can review your case! Please send an email to [email protected] or reach out to us on any of our official social media channels and we will look into it
Lucas V.
I worked on the Lighthouse 2 project through OneForma and completed several hours of assigned tasks. Without any prior notice or explanation, my account was suddenly disabled. I later received a generic email from Centific (OneForma's parent company) claiming that I was involved in “fraudulent activity,” citing a clause in the Statement of Work. No evidence was ever provided. I was not given a chance to respond, appeal, or even view the allegation. Despite repeated attempts to contact OneForma’s review team, I have received no reply. All communication has gone unanswered, and my pay for completed hours is being withheld with no due process. This raises serious concerns for freelancers: lack of transparency, no accountability, and the use of vague clauses to deny fair compensation. I am currently pursuing this through EU consumer protection channels and urge others to be cautious. Freelancers deserve respect, communication, and payment for honest work.
Response from OneFormaJun 5, 2025
We are sorry to hear about your experience, but if your account was disabled and you believe this is a mistake, we are always open to hearing your opinion and review the case. Please, do reach out by email or on any of our official social media channels and we will have a look asap!
Jose Eugenio Martinez G.
Largos procesos de pruebas para calificar para proyectos, y sin guias claras. Pero el colmo ha sido hber trabajado una semana entera en un proyecto y luego no pagaron ni un céntimo. Es una estafa en toda regla. Participé en un proyecto llamado EDU CAT SPANISH, y luego de una semana la persona que me contactó para que participase, me indicó que no había aprobado la prueba de acceso, pero sí que le sirvió dejar la plataforma abierta para que yo trabajase en ella durante días. Resulté gratis para ellos. Luego de pedir ayuda a oneforma, enviaron algunos emails donde parecía que hacían seguimiento del reclamo, pero dejaron de responder y nunca pagaron. Recomiendo fehacientemente no trabajar con esta gente, o al menos no hacerlo en cantidad sin que les aprueben pagos antes de seguir. Porque aprovechan que lea dedicas en exclusividad y luego no te pagan. Prefiero seguir con otras plataformas serias que SI me han respetado las condiciones y han pagado siempre en tiempo y forma.
Response from OneFormaJun 5, 2025
Sentimos oír tu opinión, pero nos gustaría clarificar que el proyecto no es una estafa y tenemos a muchos miembros trabajando. Antes de completar trabajo en cualquier proyecto, tu solicitud tiene que ser aceptada. Trabajar en un proyecto sin una solicitud aprobada significa que estás completando tareas sin "permiso", lo que significa que no se pueden pagar esas tareas. De cualquier forma, si crees que esto es un error, envíanos un mail a [email protected], a la persona que te mandó el acceso a las certificaciones, o escríbemos en cualquiera de nuestros canales oficiales en redes sociales y lo miraremos contigo.
xdoom
Don’t apply for a job in this company.
Response from OneFormaMay 22, 2025
Hello, We are sorry to hear this, but we can assure that we are not a scam. In fact, we currently have thousands of people working on our projects! Please do reach out by email on [email protected] or on any of our official social media channels and we will look into your questions