OneForma is an enterprise-grade AI enablement platform, leveraging more than 1.8M+ users in 230+ global markets.We offer work from home opportunities in a variety of fields, in 150+ languages.
OneForma (oneforma.com) has 467 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Also known as
oneforma.com
Website
oneforma.com
Category
IT & Communication
Location
Redmond
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 68% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I love to work for Oneforma but this company should treat the raters as human beings behind the screens. We all need to work and it is frustating to dedicate your time doing your very best and all of a suden, due a glitch in Persona id my account is inactive, even been working for them for years. Persona has some issues, and even emailing the account reviewer I didn't get my account back and I didn't cash out my earnings. PLEASE I BEG FOR A NEW TRY TO VERIFY MY ID.
Response from OneFormaFeb 13, 2026
We’re trully sorry to hear about your experience.
Please send us a direct message on our official social media channels with your registered email address so we can follow up on your case. We’ll do our best to look into it and provide clarity.
OneForma Team
KB
Kelvin B.
no too good with customer communication…
no too good with customer communication but I did get a project now after a lot of applications and exam.
Response from OneFormaFeb 13, 2026
Thank you for your feedback, we hear you! We’re aware that communication could be improved, and we’re actively working on implementing better ways to keep users informed.
We’re glad to hear you were able to get a project, and we appreciate your patience throughout the process.
MD
Montse de P.
MFA implementation was the issue
I will start with the positive side of it. I worked with OneForma for 5 years and my experience was fantastic at first. Once I signed in, I took several tests, and worked in some low-paid projects. A few months later I had lots of work (mainly translation and data annotation). I was even promoted to a higher level, by proofreading and evaluating the work done by other translators. Unlike other users, I received my payments on time, never had any complaints. It is true that some of the projects are not well paid, but if you work hard and improve your performance, you will be invited to participate in lots of projects, being thus able to reject those that are not worth your time.
Suddenly, things started going wrong and my account was first blocked, then banned.
So what happened? How did I shift from being a happy OneForma independent contractor to becoming a frustrated one five years later, to the extent that I ended up asking the "Support" team to delete my account?
On January 15th this year, OneForma decided to implement an MFA verification process.
According to OneForma, the MFA application would:
*prevent unauthorized access
*safeguard your sensitive information from potential security threats.
*ensure your data is protected to the highest degree possible.
They should have added that this application also prevents the authorized user to access their account!!!
That is exactly what happened to me.
Lots of emails were sent to the "Support Team" telling them about the issue. All I received were general messages that took me nowhere. Eventually, I gave up.
Trying to access my account was an impossible task and nobody could do anything about it. In the end, I had to ask them to delete my account (I could not do it myself, since you must be able to access your profile to do so).
The funny thing is that I'm still receiving emails with projects I could work on!!
Response from OneFormaFeb 13, 2026
Thank you for being part of OneForma for five years and for sharing your experience. We truly appreciate your long-term contribution to the platform.
We’re very sorry to hear about the issues you faced with the MFA implementation. The goal of MFA is to enhance security, but we understand how frustrating it must have been to lose access to your account.
Please contact us via our official social media channels (e.g., IG, FB or X/Twitter) with your registered email address so we can look into this further.
VE
Victor E.
They are OK
Payment Recieved and everything is in order. However for one off the projects it took almost 3 months to recieve the payment. There are a lot of things to be done, Their chatbot is terrible and also they dont respond to any emails concerning the account.
Response from OneFormaApr 29, 2025
Hello,
We are sorry to hear you are experiencing difficulties, but we will look into this. Please, DM us on any social media channel (FB, IG, LI) and we will look into it asap!
SF
Suci F.
Hallo mengapa Oneforma sekarang tidak…
Hallo mengapa Oneforma sekarang tidak ada di playstore dan profile tidak tampil
Response from OneFormaFeb 26, 2025
Hi there,
Thank you for bringing this to our attention.
Can you please DM us on Instagram, Facebook, or Linkedin so we can look into this issue directly?
Hope to hear from you soon!
CC
Cecilia C.
I started working for Oneforma projects…
I started working for Oneforma projects in April and all seemed fine at the beginning, besides the fact that you don't get any replies if you ask questions about the projects unless you're very lucky and find some nice member of the team. I got my account flagged for suspect activity last August just because I used my college connection to log in and I can't apply to any other job since then. I've sent multiple emails but no reply so far.
Update: issue fixed thanks to this review.
Response from OneFormaOct 2, 2024
Hi there, please private message us on Instagram or contact [email protected] and we will get to your case as fast as we can.
AL
Alvis
fail to save or update. Need to Rework
I always encounter fail to save or update. When i click save or submit, it sometimes pop up error such as mult-tab is opened and then all my works....fail to save.
However, i haven't opened mult tab.
Response from OneFormaSep 20, 2024
Hi Alvis, did you need assistance with this issue?