EdgeReviews of onedge.co

What made my experience great was the easy to understand facts that was provided in the context

I have hired 2 VA's from Edge who have been with my practice now for 5 years. They are amazingly professional and dedicated and handle for phones, new patient referrals, all prior auth requests, chart prep. It has been wonderful having their consistent help which means I need to spend less time training my in-person MA helpers.

very good company work these for awhile now no problems of any kind wages paid on time have had plenty of work off them would defo recommend

I have been with Edge for four years now. My Edge ambassador is an invaluable part of my team. She does a lot of tasks that allow us to have more time to take care of the patients that we have in the office. Having somebody with excellent work ethics, and who is grateful to be a part of our team is not too common these days. My Edge virtual assistant handles all my new patient communications. That is important to me because my marketing expenditures would not yield a good ROI if my new patient communications are lacking or the person at the office who is answering them is not fully focused on that task. My Edge ambassador does new patient verification, graphic design and social media posts. She makes calls and handles questions and if we are short in the office one day, she would receive all new patient and existing patient calls. I would not work without her.

Our experience with Edge has been amazing!! We have 2 remote CSRs that do an outstanding job for us! We would highly recommend Edge for any CSR needs in the insurance industry!

Edge has been a great addition to our office!!! The process of finding a team member was phenomenal!! The team member we hired has been an incredible fit!! She is super intelligent, very well trained, loves to learn, jumps right in to tackle new tasks, and is a very caring person!! I highly recommend Edge!!

Working with EDGE has been an excellent experience for our agency. The two ambassadors we employ through EDGE have become essential members of our team and have made a meaningful impact on our operations and client service. Our personal lines ambassador, who has been with us for just over a year, quickly established herself as a reliable and trusted team member and was able to quote with 5 different carriers within the first 3 months. She even takes direct client calls when our personal lines manager is out of the office and consistently does a terrific job handling customer service needs with professionalism and care. Our second ambassador has been with us for more than two and a half years. An attorney based in Pakistan, he provides invaluable support in our commercial lines department. He reviews complex certificate of insurance requests, performs policy checking, assists with quoting, and handles endorsements across multiple carriers. His expertise, accuracy, and consistency have elevated the level of service we’re able to deliver. EDGE ambassadors are not just “virtual assistants” — they are true extensions of our staff. They help us operate more efficiently, serve our clients better, and strengthen our team overall. We’re grateful for the partnership with EDGE and highly recommend their ambassadors to any agency looking to grow with the right support.

We are extremely pleased with our Edge remote talent employees. They improve our daily operations by assisting with data entry and computer functions. Our employees have wonderful personalities, speak wonderful English and are a great assist to our insurance team.