Onebeautyworld.comReviews of onebeautyworld.com

Response from Onebeautyworld.comNov 25, 2020

Dear Zenobia, We work very hard to ensure every order is processed on time. We have already refunded you in full after speaking to you on Facebook and also replying to your email. Some products require 1-2 processing days. Your order was processed and shipped accordingly. Unfortunately, the delay was on USPS side and out of our control. We are sorry your experience was not as great as we strive to make it. Looking forward to serving you again.

Response from Onebeautyworld.comNov 25, 2020

Dear Victoria, your kind words mean alot to every one on the team. We are so glad you had a wonderful experience purchasing from us. We are looking forward to sending more packages your way. Thank you!

Response from Onebeautyworld.comFeb 21, 2020

Thank you Chantal! We are a Customer-Centric company and take customer satisfaction very seriously. Thank you for your feedback.

Response from Onebeautyworld.comFeb 21, 2020

Hi Maria, Thank you very much for your feedback and for lifting our spirits!

Response from Onebeautyworld.comDec 30, 2019

Dear Ms. White, Thank you for your feedback. We are also sad that your package is not with you. However, we communicated to you over the phone that we are unable to secure the payment from your Bank after the pre-authorization and your package is on hold due to Awaiting Payment, please place the order with valid payment and we will be happy to ship it to you right away. You can also place the order by calling our customer services over the phone. At OneBeautyWorld.Com, we are motivated by our customer feedback, for we aim to offer our customers complete satisfaction. We are sorry that your experience has not been convenient, unfortunately, the issue is with the payment provider and there's nothing we can do to fix at our end. For any questions or concerns please feel free to reach us.