GoogleReviews of one.google.com

La recensione riguarda solo GOOGLE ONE e GOOGLE DRIVE a pagamento. Ho acquistato la IA Gemini Plus e compreso nel pacchetto c'erano 100 Gb sul Cloud di Google (ambedue + Foto etc.). Le applicazioni scaricano qualsiasi file senza alcun criterio anche 2, 3 volte, basta cambiare cartella o rinominare il file. Quindi si riempie in pochissimo tempo. Ancor peggio è che per liberare spazio sul PC salva i file sul Cloud cancellandoli dal PC, ma non te ne accorgi. E senza Internet è quindi impossibile aprirli perchè non ci sono più sul pc. Ma le icone dei file si! Questo a casa mia si chiama FURTO! o TRUFFA! (ufficialmente non lo è visto che accetti il contratto che nessuno legge visto che sono decine di pagine scritte in maniera incomprensibile). Il Cloud inoltre viene usato anche per il servizio G-mail per cui quando la memoria è piena ti MINACCIA dicendo che devi comprare ulteriore spazio o liberare spazio. La prima operazione è ovviamente facilissima, mentre la seconda già diventa più complicata da fare e lentissima. Per scaricare i tuoi file "rubati" te li invia ZIPpati (compressi) ma te li calcola come se fossero interi.. cioè li paghi per interi. Ma l'app ZIP è solo in versione di prova. Che per averla normale dovresti pagare! per fortuna basta cliccare "Prosegui" e te la fa usare comunque.. Ma è fastidioso che te lo ricorda in continuazione che dovresti abbonarti! Impostare le modalità di Backup è impossibile! ho contattato il servizio assistenza di Google, operazione anch'essa complicatissima, che mi ha detto, molto gentilmente devo dire, che l'unica è disattivare o disistallare le app e che non c'è modo di decidere cosa le app debbano fare o no dei TUOI FILE! se cadi nel tranello è la fine! fanno carte false per fregarti i soldi a tutti i costi! il che è scandaloso visto che è la piattaforma più usata al mondo e fanno miliardi a palate! ma l'avidità pare non abbia limiti! questo perchè le Azioni di borsa devono costantemente aumentare di valore altrimenti gli investitori vendono in massa le Azioni e le aziende rischiano di fallire nonostante siano leader al mondo e in attivo. E per questo colossi come IKEA non sono quotate in Borsa! una volta dentro diventi Schiavo del sistema Capitalistico! e per questo aziende leader mondiali per vendite di auto come Volkwagen si sono trovate in crisi più volte come nel "Diesel Gate".. Le strategie dei Manager (amministratori delegati) sono semplici. Risparmiare dove possibile a scapito degi clienti, ingannare i clienti fidelizzandoli con spese costanti e aumentare i prezzi! Quindi non abbonatevi per nessun motivo al servizio di Cloud di Google ma usate semplicemente la versione gratuita da 15 Gb legata a G-mail. Stop. Consiglio a GOOGLE di stare attenti perchè chi "troppo vuole nulla stringe"! Investite invece i soldi per ricomprare tutte le azioni e uscite dal sistema delle borse valori, non devono essere gli Investitori seduti sulle poltrone davanti a un pc a decidere il destino di un azienda, ma coloro che ci lavorano tutti i giorni producendo qualcosa di tangibile che vada oltre il denaro! grazie per l'attenzione e un saluto a tutti

Shocking customer support from Google One. Advise people to avoid.

Can’t download my phone pics . Cant find their phone number that works . Cant stop getting harassed every time I want to go to my Gmail after paying for the 100 gig subscription . It’s been hell after joining. Made things worse not better.

I am writing to express my deep frustration and disappointment with the way this application handles its payment system. Recently, I discovered that the app automatically deducts payments two days before the subscription expires, without providing any prior notification. This practice feels deceptive and unfair, and I cannot help but feel that I have been scammed. As a paying customer, I believe I deserve transparency, respect, and proper communication regarding charges made to my account. The most troubling aspect of this issue is the lack of notification. Customers should be informed well in advance—ideally at least one week before any automatic renewal or deduction takes place. Instead, the app silently deducts money without warning, leaving users shocked when they notice the charge. This is not only poor customer service but also a violation of trust. Hard‑earned money should never be taken without clear consent and timely communication. Developers must understand that every cent matters to their customers. People work tirelessly to earn their income, and losing money unexpectedly due to hidden or premature deductions is both discouraging and infuriating. It shows a lack of empathy and professionalism. A company that values its users should prioritize transparency and fairness, not exploit loopholes in automated systems to secure payments. Automation is not the problem in itself; many services use automated billing for convenience. The real issue lies in the absence of proper notifications and the unethical timing of deductions. By charging customers two days before the subscription expires, the app denies users the opportunity to make an informed choice—whether to continue, cancel, or adjust their plan. This approach feels manipulative, as if the developers are deliberately trying to trap customers into paying for services they may no longer want. The right way to handle renewals is simple: notify customers at least one week before the payment date, clearly stating the amount to be charged and the exact date of deduction. This gives users enough time to prepare, budget, or cancel if they wish. Anything less than this is disrespectful and unprofessional. Customers should never be forced into payments they did not explicitly approve at the time of deduction. Because of this practice, I have suffered financial losses. Money that I worked hard to earn was taken without my consent, leaving me frustrated and disappointed. I expected better from a service associated with Google, a company that should uphold the highest standards of customer care and ethical business practices. Instead, I feel cheated by developers who seem to prioritize profit over fairness. I strongly urge the developers to reconsider their approach. Automated payments must be accompanied by clear, timely notifications. Respect your customers enough to give them control over their own money. Learn good manners, practice transparency, and treat users with the dignity they deserve. Until these changes are made, I will continue to view this app as a scam that exploits its customers rather than serving them honestly.

Purchased a subscription so I would be able to generate videos from photos. It never works. Then after several failed attempts it tells me that I reached my limit for the day even though I never managed to create one. This is a scam . I would expect more from google. I'm cancelling. Don't waste your time and money!!!

Google One : un service qui ne justifie plus son coût. Malgré un abonnement payant, l'outil multiplie les erreurs techniques qui consomment inutilement les jetons de génération. Il est inacceptable de payer pour une technologie qui manque de fiabilité et qui gaspille les ressources facturées sans fournir le résultat attendu. Entre les bugs de fonctionnement et le sentiment de payer pour un service non opérationnel, la déception est totale. Je résilie mon abonnement et passe sur des alternatives plus sérieuses.

THIS IS THE WORST SEVICE I EVER PURCHASED THEY PROMISE MANY THINGS AND I ACTUALLY NEVER GOT ANYTHIGN DONE NO VIDEO CREATION NO UPGRADING THE SCRIPTS NOTHING!!! THIS IS A SCAM THEY ARE USING US FOR TESTING THEIR PRODUCT I CLAIM FOR A REFUND AND GIVE ME A COMPENSATION FOR ALL THE TIME WASTED

i signed up for google one Pro because their ads imply that I would have use of Veo 3.1. I am currently using up to 15 MBs, currently 4.8 MBs of storage and have no need for 2 TBs of storage. But Google's misrepesented what they were offering by including veo 3.1 in flow and whisk. these do not work! i tried several times and gemini says: ""we are I'm generating your video. This could take a few minutes, so check back to see when your video is ready. googleusercontentDOTcom/video_gen_chip/0"" That link is a holding place IF veo 3.1 is working but I found out that Final truth Gemini doesn’t lie — it just never gets told when the render died. So it waits forever, showing you a fake link. That’s why professionals don’t use Gemini for production. I could not even do one video because I tried to get consistency with a reference video and that was too much for the system and it failed and never told me.