OncourseOncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Oncourse (oncourse.com) has 506 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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ron
Superior customer service. On time, well organized.
Response from OncourseSep 8, 2025
Thank you so much for your kind words! We're thrilled to hear that our customer service, punctuality, and organization met your expectations. Your feedback means a lot to us and motivates our team to keep delivering excellence. We look forward to serving you again soon!
R P.
The service man was very nice and friendly. He did a great job.
Response from OncourseSep 5, 2025
It's delightful to see that our technician was able to get things done quickly, did a great job, and he was friendly! We aim to please! We look forward to serving your future needs and are here when you need us.
Wayne D.
They call right away. They hear and know how to fix it. I called for my garbage disposal. Never called them.
Response from OncourseSep 5, 2025
It's wonderful to see that you had such a great experience and your problem was quickly solved. We're looking forward to serving your future home warranty needs!
Orah M.
Fast, thorough, quality, friendly, reliable, professional and outstanding service. All issues were resolved and completed in a timely fashion. Thanks so much for your great service!
Response from OncourseSep 5, 2025
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Fast, thorough, and friendly service is exactly what we aim to deliver every time, and it's great to know we hit the mark. We truly appreciate your support and look forward to helping you again whenever you need us!
Richard F U.
The company is great to deal with. they show up on time and the mechanic did excellent work. you can't ask for more than that. I would definitely use them again
Response from OncourseSep 5, 2025
Thank you for the great feedback! We're so glad to hear that everything went smoothly—from showing up on time to delivering excellent work. It's always our goal to make things easy and reliable for our customers, and we're grateful for the opportunity to serve you. We truly appreciate your trust and look forward to working with you again!
customer
On time appointment, good service performed. No up charges.
Response from OncourseSep 5, 2025
Thank you for the review! We love seeing those 5-stars, but above all we love earning those 5-star reviews. We're happy to see the service was performed as expected, and in a timely manor. We look forward to serving your future needs!
Dora
I have had pivotal Home solutions for quite a while now. And every time it is always a real smooth experience! From the process of filing the claim, to making an appointment, to getting a technician out for whatever the claim is for is always done in a timely manner. The extended home warranty through Pivotal Home solutions is a definite must have if you have home appliances and for home repairs and for your heating and AC. They have helped me many a time and I will continue to use them in the future.
Response from OncourseSep 5, 2025
Hi Dora, What a lovely review! Thank you so much for taking the time to leave a review on the services you have received. We're delighted to see that you trust us so much and recommend us to everyone! We look forward to serving your future home warranty needs! Kindly, The Oncourse Team
Don M.
The plumber was professional and skilled. The work was completed and the new valve works well.
Response from OncourseAug 26, 2025
Hi Don, We're happy to hear that the plumber's expertise was evident and the new valve is working well. We appreciate you taking the time to share your positive experience! Warm Regards, The Oncourse Home Solutions Team
