OncourseReviews of oncourse.com

I had a gas leak that was detected. The service provider came out and repaired it after some work. I'm thankful to have had a coverage and to have it taken care of right away!

Did a very nice job..

Geat service and quick response

Work was done very satisfactory

Work result experience is satisfactory. The only complaint I have is the discrepancy between the actual arrival time and the time informed to me on the phone. At 9:30, the technician told me they’ll be arriving 11-1pm; but at 10 am they were at my door. Having mobility issues, I was in a rush to change my sleeping clothes. My son who was sleeping let the in. They started to do the work and were done in less than 20 min. While I was going down on the stairlift. The head technician informed me what he did: tightened the toilet bowl to floor bolts and he changed the’ wing nuts’ between the tank & the bowl, saying the regular ones were better. Overall the work is . He explained what he did. My only complaint is the said time of arrival and the actuall time of arrival. This may not be an issue for normal customers but not for customers with disabilities like me.

The service person was really helpful and informative. He made the project much easier to understand. The company in general was polite and professional. The only negative was the amount if downtime. It took longer to be able to get so.eone available to look, and too long fir a return once the part was available to get a final repair.