OncourseOncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Oncourse (oncourse.com) has 506 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Tammy B.
Friendly, knowledgeable staff that assessed and installed the correct part efficiently.
Response from OncourseJul 6, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Julia M.
Zack did an amazing and fast job getting the part and returning to replace the broken one on our almost 25 year old frig… thanks Zack
Response from OncourseJul 6, 2026
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Anthony L.
Wonderful service technician!
Response from OncourseJul 6, 2026
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Sparky C.
Set up the appointment great showed up on time great customer service great problem resolution
Response from OncourseJul 6, 2026
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Candace and K.
Great way to keep your water flowing!! So easy to use, called and they scheduled me with a plumber whincame out within an hour, despite not being a true emergency. Didn't pay a dime. Highly recommend this company.
Response from OncourseJul 6, 2026
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Ronald E.
Ben identified the issue and resolved it quickly. Chris was a very good ass’t. They cleaned the area. Very sharp, knowledgeable, friendly guys!
Response from OncourseJul 6, 2026
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Mary J.
The technician was friendly and helpful, explained everything so I could understand it, I will recommend this company to friends
Response from OncourseJun 26, 2026
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Cassandra B.
oncourse home solutions is very reliable. Anytime I have a problem, I can call and get service scheduled in a timely fashion.
Response from OncourseJun 26, 2026
Thanks for sharing your feedback, we value all feedback and use it to improve our services and offerings. We’re BBB-accredited with an A+ rating and support nearly 2 million homeowners with optional home protection. If you’d like more information, please contact us at (855) 800-5195. Our live phone agents are available 24/7.
