OncourseReviews of oncourse.com

I don't remember exact dates but called and Pivotal Solutions about my Refigerator and Washer. They sent out a repairman three times between late November and January. The 1st time they inspected the washer and refrigerator and determined that they needed part replacements. I decided not to replace the part for the fridge because I would have to pay money [which I don't remember being the policy in the past] but I did agree for a part for the Washer. On the second visit the repairman brought the replacement part for the washer, but said it was the wrong part, but he had been able to fix it anyway. That proved not to be the case, because the washer was stilll not working properly. I called again, a repairman came with another replacement part but was still not able to fix it. Finally they called and told me the washer would be "deemed" and I would be contacted for further instructions. [I'm still waiting] So I called the makers of the machine. They will come out and make repairs for which I will have to pay.

I made multiple calls from September 9th through 30th, I was placed on hold multiple times and then disconnected when I requested a supervisor. There is also a language barrier.