Omi JewelryReviews of omijewelry.com

Very helpful team. I have had success with them when purchasing an after market Rolex, in particular. Knowledgeable about the models and will take the time to show you options.

Absolutely love my custom picture pendant! It’s everything I imagined it to be. This is my second purchase from Omi jewelry and I’m so happy with my purchase as well as the outstanding customer service from Justin. They will definitely be my go to for all my jewelry needs.

Because I was interested in purchasing a pro-owned Rolex, I was very careful about researching various vendors in my area (NYC). I settled on Omi due to their incredible reputation and my interactions with a specific sales associate (Justin). Not only do they have a solid reputation for dealing in authentic and high quality watches and jewelry, but their customer service is attentive, knowledgeable, and yet low-pressure. I am a customer for life! (I ended up purchasing a date-just with a custom dial and original diamond bezel.)

Justin was very helpful with finding the watches with me, as well as helping with the wire transfer. He even figured out an overnight shipping arrangement.

I made several purchases from them in a few month time span. I messaged them after making another purchase that one watch was still not shipped that I had ordered 2 weeks prior. I was reassured that all was fine. I got shipping notification and 1 watch was sent. When I checked, both watches had the same delivery confirmation number though ordered 2 weeks apart. They did not even notice. I had to email with delayed response and then call them. They claim a new employee messed up. This is huge mistake I have never seen any other company make before. They did ship the other watch after I called, and the customer service person was kind. She apologized though the emails I got did not sound very apologetic from the manager. I just hope that this does not happen to anyone else as it was very shady. The owner has since reached out to me and I have placed orders since then and been happy. I believe this was human error and that they are trying to remedy this so it does not happen again.

Justin is very thorough and knowledgeable in his field . He does a great job of communicating and keeping you updated throughout the buying process and even after . His disposition , personality and hard work ethic is top tier . He’s super down to earth and genuine . He goes to extensive measures to get me the best deal. I know I probably aggravate him with the million questions I ask , but he doesn’t show it lol . I really appreciate Justin for being kind and always delivering exceptional customer service .

very good communication and customer service 100%recommended i love the quality of the product

The best wach