OmidiReviews of omidifurniture.com

My experience with Omidi Furniture was extremely disappointing and deeply concerning. I purchased approximately $26,000 worth of chairs from them and returned six items, expecting a straightforward refund. Unfortunately, the refund was never issued. All payments were wired transferred because they don’t accept credit cards. Instead of honoring the return, the situation escalated into what I can only describe as fraudulent behavior. The company allegedly copied my WhatsApp header to fabricate messages and used a falsified signature of our Chief Financial Officer to create a document authorizing a refund to a supposed “Asian agent”, someone completely unknown to us. This was not only unprofessional but highly alarming. I strongly advise others to be extremely cautious. Do not share signatures or sensitive documents, avoid informal communication channels like WhatsApp for transactions, and always use secure payment methods that offer buyer protection. I will never do business with them again.

I recently purchased an Omidi Nyla office chair based on the descriptions in their marketing campaigns. Unfortunately, I feel the wording was quite misleading. The brochure states that the chair “fits the curves of the human body,” offers “strong resilience,” provides a “top-notch sitting experience,” and includes “luxury” seat cushioning. Based on this, I expected a very comfortable chair. However, the seat and backrest are extremely hard and has very little cushioning, making it uncomfortable to use. I have therefore requested to return the chair. Monica from your customer service team responded on the first day and I promptly provided the information she requested. It has now been three days since then, and I have not received any further communication or next steps.

The thread for one the receptacles (for the M6X30mm bolt that attaches the armrest to the chair bottom) was messed up. So cannot tighten the bolt and the armrest to the chair. Furthermore, it took me more than 2 hours to put the chair together. I would return the chair, but the time and effort to take it apart and then to package it up for return is too much.