Beverly K.
The customer service representative
The customer service representative, Michelle was very pleasant and understanding of my circumstances and came up with a solution.
Response from OmegaXLApr 13, 2026
Hi Beverly! Thank you so much for sharing your experience! We’re delighted to hear that Michelle was able to provide such pleasant and understanding support, and that she helped find a solution that worked for you. We’ll be sure to pass along your kind words to her—it means a lot to our team to know we’ve made a positive difference. We truly appreciate your feedback and look forward to continuing to serve you.