OmegaXLReviews of omegaxl.com

Do not commit to a subscription! Read fine print for refunds - no refunds after initial order for 30-day supply. I’ve taken OmegaXL for two months now, and it has not helped my inflammation at all. I tried to cancel after my first 30 days, and customer service suggested another 30 days of four pills per day and offered a discount which I agreed to try. After a total of 60 days and four bottles and no relief, I called to cancel again. Customer service tried to convince me to continue taking the pills, accepting a total of three bottles, 6 pills per day. After 15 minutes on the phone, I was finally assured my subscription was canceled, but I would not receive a refund. I do not recommend this product.

My complaint is very similar to other complaints. Very - Very disappointing customer service. I originally ordered OmegaXL for my wife, I received the first shipment in August (it is now October) but my wife recently had open heart surgery and 1 side effect from that is she has trouble swallowing so the hospital put her on a feeding tube, now almost 3 months later she is still on a feeding tube. We didn’t want to start this product while my wife is in this condition and unable to swallow pills. A month after the 1st shipment I was notified they were shipping a 2nd round of the product. They signed me up for a subscription process with auto ship without me realizing it, the 2nd shipment arrived and I was charged for it. Now a month later I just received a notice that a 3rd shipment was in process, my credit card was charged again. This time I called customer support immediately and was told they can stop the subscription, but they cannot, will not, credit my account because the return policy states that product cannot be returned after 30 days. That is 30 days from the 1st order, not 30 days from the current order. The customer services rep kept repeating the return policy, 30 days from original order, I asked to speak to a supervisor, the rep put me on hold, came back a few minutes later with the same response, 30 days from original order. She would not pass me on to a supervisor. In my opinion this is a scam, I do not recommend doing business with this company!

Only found in New Zealand? If this takes off so much for the green lip muscle.

I ordered one months worth of pills at a discounted rate, just to give it a try. I definitely saw no changes in my health. This week I received a notice saying they were shipping another months worth @ $91. I immediately called them to cancel. And of course, he tried to change my mind. After listening to him for a couple of minutes, I told him that no matter what he says "I don't want it. Don't ship it." I said that multiple times, but he wasn't listening. By the way, I never signed up for a subscription as they claim I did. If I did, it was in very small print. I was so frustrated that I told him that I was recording and had everything I said on record (I lied). He proceeded to tell me that I wasn't allowed (even though he was recording me). I again said "Don't ship it, cancel the subscription" He again said "You can't record." then he hung up. They made that shipment that day and charged me $91. I'm not done with this. You'll fine this message on as many sites where I can leave a review. company is DECEITFUL, CROOKED, DOESN'T LISTEN TO CUSTOMERS. STAY AWAY!

I never received the bottle that was promised to me

I ordered from this company and never received my product they screwed me about 60 bucks they weren't even concerned they didn't offer me a gift card nor refund or anything and on all three of my concerns they happen around 2024 to 2025 but your computer doesn't offer me to go that far back but it's just good for people to know so when they're ordering online they can avoid future scams

I feel robbed by this company. I will never order your products again!! I was forced into the "auto-subscription" program just because I made a purchase. I repeatedly asked to be removed but no one responded. Then I contacted online chat and they said its too late for the second round of shipment so that got charged on my credit card even though I didn't want it. This is not thr way to do business by robbing people.

Beware! There are billing issues regarding auto. To be honest, it seems a little fraudulent almost like a scam. I’ve ordered AutoShip from this company for years. I have one account with two subscriptions/Orders. I haven’t been using the product as much so I’ve been pausing my subscriptions via website/app. I was warned by Customer Service that if I kept pausing my auto ships, the company may just cancel that subscription/order. So here’s the scam. I knew it was time for my auto ship so I went to the website/app to pause the order. It was removed no longer available. Remember, I had two subscriptions/order. The one that was not up for Auto ship was there. The one that was near the day of auto ship was removed. I said to myself OK I guess they meant it. They removed that order. But still me being thorough and needing to make sure no product arrived,I went to look for the payment source. I couldn’t access that either because I found out that the payment source only shows up when you click that particular subscription. They removed that subscription from my account so I was not able to access and remove my payment source.However, they still billed me and sent me their product as an auto ship. I called Customer Service and after going back-and-forth, I was eventually told that ALOT OF CUSTOMERS WERE REPORTING THE SAME, BEING BILLED FOR SUBSCRIPTIONS THAT THEY THOUGHT THEY NO LONGER HAD.. I WILL BE REPORTING THIS TO BETTER BUSINESS BUREAU AND WHOEVER ELSE WILL HEAR, PLUS WARNING OTHERS OF THIS SCAM. NEVER THOUGHT THIS COMPANY WOULD RESORT TO SUCH A THING I THOUGHT THEY WERE REPUTABLE .PERHAPS MAYBE THEY’RE HAVING ISSUES IN THIS ECONOMY. By the way, they refuse to even let me send the product back even after they admitting that this was their issue. I feel like the company knows what they’re doing. Again beware of this company!