Joyce B.
The company is awful
The company is awful. They intentionally make it extremely hard to cancel the auto ship subscription and your payment information can't be removed from your online account. When you do request to cancel they just try to give you a lower price and preach the benefits of the product. I had to request cancellation at least 10x. There is nothing special about their product as it is just green lipped mussels and omegas.
Response from OmegaXLMay 1, 2026
Hi Joyce! Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration you’ve had with your subscription and cancellation process — that’s not the experience we want for any of our customers. We appreciate your feedback and would really like the opportunity to look into this further and make things right. When you have a moment, please reach out to us directly so we can review your account and ensure everything is properly resolved.



