Customer
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Quick shipping! Would buy from again.
In 1973, a group of climbers, skiers, and outdoor enthusiasts established/founded Oregon Mountain Community (OMC) in Portland, Oregon. Since 2007 Our website has been filling orders on www.omcgear.com. Our team of outdoors enthusiasts is dedicated to providing you with the best experience possible. From recommendations and demonstrations, to stories from their most recent climb they are here to help you enjoy your shopping experience.
Omcgear (omcgear.com) has 800 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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800 approved reviews, newest moderated first
Customer
Quick shipping! Would buy from again.
Happy H.
This is my 'go to' for outdoor gear.
Jon-Paul S.
Item received as advertised.
Richard R.
Was unable to order on the phone with Omcgear- had to go online. Other than that no complaints, delivery and product as expected.
Donald M.
Great packaging and fast delivery by Omcgear of my new Mountain Hardwear Ogama 32-liter black backpack. Just what I wanted. I was listed as the only one remaining in this color and I received it. When I went back to the website to check on available colors, it did not show black as available after I made the purchase which means they have a good inventory website control system in place. It's exactly what I was hoping it would be with manufacture usage instruction and item description tags attached and secured inside a protective clear plastic bag inside the proper sized shipping box. Couldn't be more please with the fast and prompt delivery and the very high and useful quality of this backpack. I'm six foot and 195 lbs and this is a perfect fitting backpack for me. So happy I found Omcgear on a web search for highly rated outdoor gear websites. Thanks! -Don Miller San Francisco, CA
Neil R.
I've attempted to orders with OMCgear. Both orders were cancelled by seller for lack of stock on hand after zero communication for several days. One of these cancelled orders was during the Xmas Holidays and the lack of communication on the cancelled order caused me to pay a much higher price somewhere else to have the gift rushed to me. I will never buy from this company again because in the competitive world of online retail it is a clown show.
Response from OmcgearFeb 21, 2015
Hello, You are right, the lack of communication surrounding your orders is unacceptable and I am very sorry to hear about your experience. Inventory discrepancies are uncommon and it is very unfortunate that you were subject to more than one disappointing order cancellation because of this. That is in every way a negative experience and your frustration is justified. We endeavor to take care of every customer and provide the best service possible. Your situation was handled very poorly and will be a point of communication and change in the customer service department. We appreciate your feedback and we will use it to create a more positive experience for future customers. You are helping to make us a better company. Regards, Jack Hoiland Customer Service Manager
Rob St J.
I came across OMC when I worked in Oregon for a few years (I have since retired and moved home to the blessed splendor of the Mother country, aka Montana). OMC had the best prices on some backpacking equipment that I needed, and thus, our relationship began. Even though I am now home in MT, my last order arrived at my door within two days! Way to go! I would happily do business with OMC again.
Beth
I felt as thought OMC gear website was easy to navigate, i found exactly what I was looking for quickly and at a good price, and the delivery speed was great and the product came just as expected. no complaints.