Therese W.
I did not know that I had to be present…
I did not know that I had to be present for the delivery to show proof of my age. I’ve tried to arrange a time and place for pickup for the past 5 days. FedEx has yet to Call me. I have not received my entire order as of today!
Response from Omaha Steaks WineNov 18, 2024
Hi Therese, thank you for reaching out! We apologize for any confusion - the requirement for an adult signature for wine deliveries is US federal law, and your order confirmation email included a reminder of this requirement. In the interim, we see that the second box of your order is being held for pickup at a nearby FedEx location. Someone will be reaching out to you by phone shortly to confirm that information. We hope this helps!