Mike F.
Bad all around and a must to avoid
Bad all around and a must to avoid. Advertised “ Vehicle specific with perfect fitment”. Couldn’t me more inaccurate unless they mean the back seat mats which any generic mat will fit. The front passenger side was too wide for the seat track. Likewise the driver side which nearly caused a collision when they slid forward when braking, actually pressing the accelerator down at the same time. Big safety concern! Then, three communications from OMAC wanting pictures, car info, warnings about original packaging, blah blah blah. As expected they deducted 15% from my refund. Mats were used once and returned in original packaging; interior and exterior.
Response from OMAC USAJul 3, 2025
Hello Dear Customer, We’re truly sorry to hear about your experience and the fitment issues you encountered. Safety is extremely important to us, and we take this kind of feedback seriously. Although the returned mats were used, we still decided to issue a full refund as a gesture of goodwill, overriding our standard return policy. We apologize if our communication came across as excessive—we only aim to gather the necessary details to properly resolve concerns. We appreciate your feedback, and we’ll continue working to improve both our product listings and customer experience. Best Regards, OMAC USA Team