Mitchell
Total assembly required but good quality roof rack
It's a total self-assembly but product is of good quality. Make sure to secure all parts during install as you will be asked to pay $20 for 'access' to a 'replacement parts site' if any lost, damaged or stolen🤔
Response from OMAC USAOct 8, 2025
Hello Dear Customer, Thank you for your feedback! We're glad to hear you're satisfied with the quality of the roof rack. You’re right — it does require full assembly, and securing all parts during installation is definitely important. Regarding replacement parts: if you're within our return/replacement policy window, we encourage you to reach out to us directly. In most cases, we're happy to offer a one-time courtesy spare part free of charge. However, if the request falls outside of our policy, a replacement fee may apply to cover part access and shipping costs. We appreciate your understanding and are always here to help if you need assistance! Best Regards, OMAC USA Team