Laura D.
Great customer service
Ordered through Amazon, on delivery the lights would not work. Great direct customer service from the with fast replies and new set sent out within 4 days.

We want to bring sparkle to your life with our expansive range of decorative lights for all seasons, and all reasons.
Ollny (ollny.com) has 207 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Laura D.
Ordered through Amazon, on delivery the lights would not work. Great direct customer service from the with fast replies and new set sent out within 4 days.
Holly C.
I had rope lights from them that lasted several years outside. Bought a new set just in case the old went out as like to keep wrapped around my tree. They didn't work when got out. Even though they were over a yr old they replaced them! Excellant customer service and product!
Massimo C.
The package of my string lights was unfortunately incomplete. However, after contacting customer service, I received very kind and solution‑oriented support. A replacement was sent out quickly and arrived within a short time. Excellent service – highly recommended!
Kim W.
Super Kundenservice!!
Tom
I have been using Ollny string lights for many years now it’s a great product. I had just recently purchased 2 more sets of string lights and they had both stopped working suddenly. I reached out to Ollny for assistance, they tried helping me trouble shoot the issue to no avail. They had 2 brand new sets of lights shipped out to me within a few days Excellent and prompt customer service I will certainly be buying more in the future I was very pleased with everything.
Danielle
I ordered some lights via Amazon, and they arrived the next day - the lights are beautiful, but sadly one of the solar panels was missing from one of the boxes. I reached out to Ollny's customer support team via email. They were super quick to respond and assist - offering a replacement set of lights as part of their product guarantee. The replacement lights arrived quickly, and all was present and correct. The customer care and support were really impressive - many companies prefer to go via an automated bot or form route, but this felt personal and caring - thank you for your help and the lights - top product backed by a team that cares!
Colin W.
Purchased 5 packs of led string lights All delivered speedilyandwell packaged Sadly one of the strings was broken Contacted Ollny who responded immediately Thier customer service resolved the issue without hesitation or delay I was kept informed if the progress throughout I can’t praise Ollny enough for their customer service and also the quality of their products They will be my 1st go to for any future purchases
Wolfgang A.
800 Led Lichterkette nach ca. 7 Monaten ausgefallen. Reaktion auf Email innerhalb von 24 Std. Austausch innerhalb von 3 Tagen. Mehr Service geht nicht! Einfach super! Deshalb 7 Sterne, immer wieder gerne!