Oliver WicksReviews of oliverwicks.com

The service at Oliver Wicks could not have been better. A superior retailer. The first jacket was slightly off, but without any fuss or trouble, they made it perfect. Terrific communication, too.

The fitting was easy to complete. Andreya answered questions quickly. The suit was well packed and arrived faster than expected

If you are looking at reviews to decide if you should purchase from Oliver Wicks, just do it! The customer service is amazing. They really strive to give you the best experience possible while buying a suit online. I will be a return customer.

Received two suits and have been very happy with quality and fit. A few minor tweaks have been completely covered by company!

Just received my first suit that took nearly 2 months to arrive and I couldn’t be more disappointed with this experience. My tailor (literally 5 star rated on both Yelp & Google with 100’s of reviews) gave me professional measurements to provide Oliver Wicks. The suit that arrived fit like a robe. The fit was so bad it’s almost laughable despite my frustration. Moreover, the quality of the fabric was very questionable. The entire suit was thick and stiff it felt like they made the suit out of a tablecloth. The look of the fabric didn’t match anywhere close to what was represented online. After 2 days of trying to get customer service to respond and sending in pictures, they finally state they can remake the suit but it will take over 2 months to arrive due to higher than normal production times and a month long vacation closure. Obviously, everyone’s experiences will vary - and no company can ever prevent all problems from ever occurring. However, it’s the type of issues and how a company responds to those issues that matters. It’s concerning that Oliver Wicks failed to provide the most basic of services they claim to specialize in, and couldn't make a suit that at least was close to fitting. Minor tailoring would be understandable, if not expected. Yet even more concerning is the absence of a response resembling anything remotely close to a company that’s concerned with providing good service and making up for their poor performance. If you decide to move forward with Oliver Wicks, I hope it works out. Just go into it with realistic expectations (read as lower expectations) and ensure you have a backup plan ready.

This is my fourth suit from OW and they never disappoint. If anyone can make you feel that you are getting an in-store attention to detail experience completely online it is OW! Paid a little extra for the lining in my last suit and it is absolutely gorgeous. No regrets and will always be a return customer.

Great support and follow up, accommodate my change of mind on fabric, arrived on time and looks great - linen suit

I ordered a premium black suit. Super 150s wool. The material by far was the best I have ever seen, from the lining to the buttons everything was top notch. Outstanding customer service, you are made a priority with quick responses and knowledgeable people who value you. Moving forward I will exclusively get all of my suits from Oliver Wicks.