OleaiaReviews of oleaia.com

VAROKAA ON HUIJAUS! Katso aiempi postaukseni. Tilasin ja maksoin siis 5 litraa camelinaöljyä ja minulle lähetettiin vain 1 litra. Lukuisten valitusten ja valokuvatodisteiden jälkeen sain seuraavanlaiset sähköpostin. (En tietenkään aio maksaa penniäkään lisää. Olen vienyt asian Euroopan kuluttajakeskus ECC:hen.) "Pahoittelemme tilauksessasi olevaa virhettä. Lähetämme teille uudelleen kaikki tilaamanne tuotteet (5 litraa). Voitte pitää jo saamanne 1 litran lahjana. Toimitus- ja käsittelykulujen kattamiseksi veloitamme 10 euron maksun. Uutta tilausta ei tarvita verkkosivustolla. Käsittelyn nopeuttamiseksi suosittelemme maksamaan TapTap Send- tai SendWave -palvelun kautta. Maksun vastaanottamisen jälkeen paketti lähetetään seuraavana päivänä. Älkää epäröikö ottaa meihin yhteyttä, jos teillä on kysyttävää. Ystävällisin terveisin, Asiakaspalvelutiimi " SAME IN ENGLISH: BEWARE IT'S A SCAM! See my previous post. So I ordered and paid for 5 liters of camelina oil and was only sent 1 liter. After numerous complaints and photo evidence, I received the following email. (Of course I'm not going to pay a penny more. I've taken the matter to the European Consumer Center ECC.) "We apologize for the error in your order. We will resend you all the products you ordered (5 liters). You can keep the 1 liter you already received as a gift. To cover shipping and handling costs, we will charge a fee of 10 euros. No new order is required on the website. To speed up the processing, we recommend paying via TapTap Send or SendWave. After receiving the payment, the package will be sent the next day. Do not hesitate to contact us if you have any questions. Best regards, Customer Service Team "

Je n'ai pas reçu le produit!

Ne jamais commander chez Oleaia, ce sont des escrocs, des voleurs. Commande passé il y a plus de 40 jours, jamais reçu!!! Ils me refusent le remboursement et OSENT même me demander de payer à nouveau 10 euros pour me le renvoyer (que je ne recevrais jamais). Il est noté dans leurs conditions générales de vente Remboursement si non livré au bout de 30 jours !! On me propose un bon d'achat alors qu'il n'envoie rien!!!! Des voleurs des escrocs et des menteurs!!! Voici le numéro de commande n° OLFR5759WP Vous ne me trouvez pas dans vos fichiers après un échange de plus de 10 mails!!! Comme c'est pratique!!!!!!

I ordered what was advertised as 100% pure coconut oil. Before ordering, I even contacted customer service twice to confirm that the product contained no seed oils. Both times they assured me it was “100% coconut oil.” When the product arrived, the label clearly stated sunflower oil + coconut oil, with sunflower oil listed first. This is not a minor mistake — it directly contradicts what I was told in writing. When I contacted customer service, I received three different explanations: “It is a labeling error.” “The batch was mixed up.” “All refunds are vouchers only.” (even though their website says otherwise) They also could not provide any lab reports or purity documentation, despite claiming the oil was 100% pure. After reading other recent reviews, I realized my experience is not isolated: A customer who tested their “magnesium oil” found it to be over 98% sunflower oil. Someone ordering hazelnut oil received an unlabelled “technical use oil.” Many reviews report the same excuse: “wrong batch,” “labeling error,” “mix-up.” Customers being denied proper refunds and pushed toward vouchers instead. This appears to be a pattern, not simple mistakes. I cannot trust a company that: mislabels products, gives contradictory explanations, refuses refunds to the original payment method, and cannot provide basic documentation for purity. I do not recommend this seller. reply: I have already sent you pictures via email. The fault is not mine but yours, and I will accept nothing less than a full refund. I will not pay for shipping or re-delivery when it is you who made the mistake. Since this is now becoming unreasonable, I will proceed with a chargeback via my bank.

I ordered hazelnut oil on Sept 26. I received a bucket of..."natural oil". It is explicitly indicated on the product that it is for "technical ise only". Of course that did not appear on the webpage wheb I placed the order. Also product labeling is not compliant with EU regulation 1169/2011 so we don’t know exactly what the product contains, where it comes from, etc. Oleaia has been replying to my return requests saying they will share the return document asap. That has been going on since Oct 3rd. I have not received any document and most likely never will.

Ce site est frauduleux. Je ne dis pas qu'ils ne vendent pas d'huile mais les description des produits sont pratiquement les mêmes d'une huile à l'autre, les photos sont fabriquées et également identiques pour tout les produits, la couleur ne correspond parfois même pas à l'étiquette. Certaines huiles sont décrites comme conseillées pour des usages avec lesquels elles seront en réalité incompatibles. Bref, attention, site trompeur.

metto una stella ma è anche troppo!! Azienda Oleaia assolutamente poco seria. Ho fatto un’ordine da oltre un mese pagando 9€ di spedizione per farmi arrivare 5 litri di olio per massaggio in sede e il corriere l’ha portato a 30 minuti da noi in un punto di ritiro. Non potendo noi andare a recuperare il pacco, lo hanno rispedito al mittente che, ha affermato settimana dopo settimana che ce l’avrebbe rispedito, cosa che non ha mai fatto, nonostante per più di un mese ci ha fatto credere il contrario .. Si rifiutano di accreditarci nella carta l’importo da noi pagato. Ora dicono che ci faranno un voucher per comprare qualcos’altro da loro nonostante abbiamo ribadito che non ci serve nulla se non il prodotto che abbiamo ordinato..Mai trovata un’azienda così poco seria.. Da denuncia..

Het product was niet zoals beschreven.