Jim M.
Don't trust them they don't back there products.
I order twice with Old Town Tequila through mail order, I order some high-quality tequila sent to my home in Ohio that we are unable to get. The first order was perfect and we loved our tequila. The second-order $600 purchase and we had an issue with a bottle that had leaked during shipment. The issue was the lid was too small to keep the liquid in the bottle. The other two bottles were fine but for some reason this one was defective. I reached out via email twice, customer service three times, and then the owner. The bottle was north of $80, I said I would take a coupon or a discount my next shipment because shipping it back and getting a new one would be costly. The owner refused to even offer an apology or work with me. I am giving it three stars because the do a great job of shipping and packaging. This order was not their fault but the manufacturers. I just thought they would back their products or reach out to the distributor about the problem. I guess I need to go to another vendor but wanted to share my experience.



