Allen
Order placed for a month but nothing was ever shipped
I placed an order almost a month. The order consisted of Christmas gifts. I was billed the day I placed the order. Ten daily later, I wrote asking when they would be shipped and about a tracking number. I was simply told I would get a tracking number when shipped. Ten days later, I asked again and never got a reply. I've called them multiple times and usually get a "all circuits are busy" message but occasionally get a recording on a loop telling the store hours with no option to speak to anyone. Two days ago I wrote for the third time. It too was ignored even though I was billed almost a month ago for something never ever shipped. Today my credit card company had to start the process of getting my money back. I'll never order from this company again although prior to this, I was a repeat customer. Avoid this company like the plague! They used to be reputable but no more!