Nell L.
Over-priced, terrible product!
I've only used Olaplex for 4 days, and my hair is in awful shape! I spent so much money on a product that has left residue in my hair. I have a lot of product buildup, and my hair feels dirtier after I've washed it. The only saving grace is that I bought the smallest bottles. Terrible product. Avoid!
Response from OlaplexNov 6, 2025
We are very sorry to hear about your experience. Feeling residue or buildup after washing is definitely not the result we aim for, and we understand your frustration, especially when you’ve invested in a new routine. This is certainly not a typical result. Because our formulas are highly concentrated, selecting the right products for your specific hair type and ensuring the correct application are key to achieving the best outcome. We would like the opportunity to help and understand what might be happening. Please reach out to our dedicated support team at [email protected] and reference your review. They can offer personalized advice based on your hair type and help find a resolution for you


