Catastrophe grosse arnaque 😭
J’ai effectué sur le site une commande 128 euros, c’était il y a 3 semaines et toujours aucune nouvelle de l’expédition. Je les ai contactés à plusieurs reprises via leur adresse mail pour le service après vente, aucune réponse. J’ai contacté leurs réseaux sociaux, mais on me donne juste une adresse mail ( la même que sur leur site et qui ne répond pas).
Je pense que sans nouvelles d’ici encore une semaine j’irai porter plainte 🤷🏻♀️😤
CS
C S.
Haaruitval na gebruik olaplex moet serieus onderzocht worden
Na salonbehandeling de gehele thuisrange Olalex aangeschaft. Ik gebruik het volgens voorschrift. Inmiddels heb ik kale plekken op mn hoofd en zwaar geirriteerde jeukende hoofdhuid en onstekingen in mn gezicht. Vandaag direct gestopt en haar met andere shampoo gewassen en helemaal natural gegaan. Hoop dat ik nog op tijd ben. Nu even afwachten of dit komende weken verbetert. Ik wil tenminste mn geld terug van de producten die ik nog heb staan. Haibu bv geeft voorlopig geen gehoor en meldt niet bekend te zijn met klachten en vindt de mijne jammer. Zo'n reactie - op mijn beurt - vond ik jammer en dat is zacht uitgedrukt. Dit vraagt om bredere gezamenlijke al dan niet juridische actie vergezeld van aandacht in de media. Ik kijk nu (5 maart '23) wat 2 weken zonder Olaplex doet. Meld ondertussen klachten bij Warenautoriteit en bv Kassa! Dit vraagt om goed onderzoek. Als zij genoeg meldingen krijgen komen ze wel in actie.. Sterkte allen! Chris Sent
HE
Helene
Vil ALDRIG anbefale Olaplex produkter!
Vil ALDRIG anbefale Olaplex produkter!
Prøvede No.3 kun 1 gang i July 2022.
Siden har jeg tabt sindssygt meget hår og det er blevet utrolig tørt og ødelagt!
Mit hår er blevet SÅ tyndt nu! Hvis andre har oplevet dette, så join gruppen “Olaplex Hair Loss/Hair Damage” på facebook - Der er vildt mange som oplever dette problem nu.
Ville med glæde tilføje før og efter billeder af mit hår, fra før jeg prøvede produktet, til nu, hvis man kunne det.
VM
Vernisha M.
Here is my review to Ulta about…
Here is my review to Ulta about Olaplex:
I hope I'm not too late in giving this review. But, I wanted to share the outcome of my hair appt and the products that were used on my hair at the end of 2022. I apologize for it being long, but I want Ulta and Olaplex to get the message. Also, this review is especially for clients that are being recommended by Ulta to use Olaplex. My appt was in Nov. before Thanksgiving for a simple wash/set with a soft silk press. The stylist was nice and pleasant. She started washing my natural hair. I asked her what product was being used and she said Olaplex. She told me I should think about purchasing the Olaplex line for future use as it had received raved reviews. Of course, my hair was nicely done, but throughout the rest of the day my scalp just felt sore like I received a relaxer. I thought nothing of it and went on my daily routine. After Christmas, I started to notice my thick natural hair was no longer thick. Also, I started noticing heavy shedding. In January, I started using the Olaplex shampoo and conditioner recommended by the beautician and it was basically the same shampoo and relaxer she had used on my hair before Thanksgiving. After using this product twice, once every week, I noticed my scalp burned and I had developed this itch and flakiness. I have not had flaky scalp in years since going natural and my go to shampoos and conditioners were Texture ID and TGIN with no issues before I made this hair appt. By the end of January I could not deny that copious amounts of hair were shedding from my head, also much had broken off and my hair was dry and brittle to the touch. I became so concerned I started doing research on Google about hair loss and what I could do to prevent it. I was recommended Mielle Rosemary Oil and then I found online traffic, especially on Facebook of other women who were experiencing the same reactions from using the Olaplex product line. I immediately stopped using the line at the end of January, but it has been an uphill battle to repair the damage. I am just so mad and angry. I worked very hard to get my hair luscious, thick, and healthy for the last 5 years; and Olaplex which was used on my head without my full consent at Ulta, destroyed everything that I had accomplished in mere weeks. Just recently, Olaplex is in litigation with a group of women that blame these products for damaging their hair. From most of the information I get from Facebook it seems more lawsuits will be brought forth soon; as lawyers are gathering evidence from women around the globe who have been experiencing many of the reactions I have talked about in this review. I hope Ulta is tracking this information and I hope they take it upon themselves to remove the Olaplex line from the store front----really; remove it from their shelves altogether. Also, no longer should they allow their beauticians to "automatically" use these products on customers without their full consent. I should have been given an option of other products to use before she even started to lather my hair. Also, I advise Ulta to no longer allow their beauticians to "recommend" this Olaplex line of products to their clients. I spent over $80.00 buying shampoo, conditioner, and a bonding conditioner----I think the numbers are 4, 5, and 6 and basically I was purchasing an expensive ruinous product at the insistency of the beautician. From what I am told the beautician receives an extra commission for their sale of this particular product. As I write this review I have loss 50% of my hair. And my shedding is still continuing----- abnormally. I experience phantom itching and burning sensations though I stopped using the product at the end of January. I noticed I have developed dry patches on my skin---like my upper back and forehead from the product when I washed my hair with it when I showered. It has taken me a while to decide to tell my story as I am very emotional about it all and I only hope for things to go back to normal. So take what you will from this review and I hope no one has to experience what I have been experiencing these few months.
CS
Carly S.
Turned my hair to straw
I have bleached my hair for years and I've never had particularly dry or damage. But I decided to use Olaplex on the suggestion of my hairdresser, and it has totally destroyed my hair. It's dry and brittle and the breakage is awful. I'm so gutted.
TB
Teresa B.
Stop Using
I have also experienced a lot of hair loss. I now have to color my scalp with a root cover up.
AE
Avril E.
Olaplex is the biggest con and destroys hair
I'm reading some other reviews and could copy and paste for my experience with 5 of the product's from the olaplex system. I hoped an investment would help nourish my hair and strengthen bonds, so I fell for the hype and splashed out. It improved at first and I continued using for a year or so, only to notice my hair was breaking off, leaving my hairline ravaged with clumps of missing hair and overall hair damaged as if it has been soaked in peroxide overnight. It's so bad I can't do anything to hide the state it's in and I feel so stupid for not noticing it happening or making the connection. My hair now looks like my grandmother when she was in her 80s and I brushed her wispy bits. I wish I was in the US where there's a much better system of accountability with the legal system representing those who are harmed, but in the UK it would be considered a trivial matter to bother the legal system about 'hair'. It may be trivial compared to bigger issues that are more common practice for solicitors to take on, but hair is such an important aspect of appearance, identify and feeling good in oneself, when you get butchered in a hairdressers with a haircut from hell, lose your hair due to medical reasons, or have it destroyed by products that you believed would help it, it's very hard to convey to someone who doesn't understand how this can impact on self esteem. There is a reason why one of the most brutal forms of humiliation for women over the years has been to cut off the hair. I really hope that anyone else who has been harmed finds a way to recover the health of their hair and scalp, and any damage to self esteem. If I'd seen any statements from olaplex that indicated they actually cared about their customers rather than plummetting share prices, I'd have contacted them but it will only make me feel worse to be gaslighted into believing that it was nothing to do with them. This is such an example of the culture of today where there's little responsibility or accountability, no concern for potential harm to customers if it damages profits. Bland statements from PR execs that just parrot meaningless rhetoric that's only function is damage limitation and the companies interests.
JH
Janet H.
The first time I used this
The first time I used it my hair felt dry unconditioned. I thought maybe I was expecting too much for a first use. Used it several more times, my hair was dry, totally unmanageable and just looked awful. I often get compliments about my hair, I had none while using these very expensive products that leave the hair in terrible condition. Reading other reviews I am so glad I stopped using it.Lots of much better products on the market.