OlaplexReviews of olaplex.com

I agree with those who claimed the Oleplex products cause hair breakage and damage. I've been using the products without issue until I received a gift of Oleplex 4P. It was then my hairdresser noticed breakage. The only change was the use of 4P. I contacted the company. Their rep said their products do not cause breakage (obviously quite a few of us disagree) and they would not let me return the product without a receipt. Since it was a gift, I don't have a receipt and I feel it would be rude to ask for one. The rep was very unsympathetic and refused to help me. I hope I can save others from this experience. This company has terrible customer service. Do not buy from them or use their products.

I was bought an Olaplex treatment set by a friend - used the shampoo and condition 3x times (and the pre wash treatment once). Results were horrific, corse, frazzled hair which then was very dry and broke off. So much hair loss that it has ruined my already thin hair. Disgusting that this is advertised to help dry and damaged hair- very disappointed and upset that it will take me years to grow back a normal head of hair (breakage is very high on head so very visible).

I bought olaplex because of the hype but I was so devastated when just after one use in the shower my hair starter to just fall out. I was horrified. Its the olaplex number 3. I have used the olaplex oil that I have no issue with but please do not use olaplex number 3. Just don't!!

Bought in the advice of a hairdresser and after several weeks I was shedding more hair that what I thought was normal for me. It was during the winter months too, when I tend not to shed as much as I would if it were summer. At this point I started to read reviews and discovered that it’s a common problem with Olaplex! I no longer use and have changed my hairdresser!

So wish I looked at trust pilot before buying olaplex!!!!! I bought no6 and no7 Mt hair is bleached and has been in relatively good condition as I gave it a good break over the winter....I wanted to vamp up my hair care routine and introduce olaplex......2 weeks I've been using it and my hair has gone so thin and straw like....I was going to continue using them in the hope that things would get better with time but after reading these reviews I am 100% not continuing!! Has anyone had any luck with refunds I wonder?

I was excited to try this product as I’d heard great things. I paid £25 for travel sized shampoo and conditioner. I’ve only used them twice, but my scalp has been unbearably itchy and lumpy. I won’t ever use the products again and I’ve contacted the retailer asking for a refund.

Whilst there are many positive reviews of this product I feel compelled to share my experience. I used this product at home once and it left my hair like straw so rewashed it. Yesterday my hairdresser used it and my scalp has itched ever since to the point I had to re wash and condition with my regular products. It's appalling that a product that is extremely overpriced has attracted so many negative reviews. Perhaps rather than patch testing dyes before application, hairdressers should consider patch testing this. Awful product. Should be removed from shelves asap.

I started using olaplex upon my hairdressers recommendation a few years ago as i had some blonde put in. Stayed blonde and used it for a while and my hair became so damaged and thin, wispy but mainly knotty and breaking. The length of my hair was ever decreasing despite not cutting it. I thought this was due to the bleach used so left it, grew my hair back natural so it was virgin hair again. Stopped using any heat on it too. Went back to the hairdressers about a year ago and had it blonde again. Used olaplex of course as didn't want to damage it again. This time my hair immediately broke again. Once more I left it grow half back natural again so just the ends were blonde. My natural greys are coming through bad so had a few highlights put through 2 weeks ago as thought that way only a small portion of the hair is being coloured and most of it with be untouched natural hair still. My hairdresser used olaplex and gave me a bottle to take home to do too. For 2 weeks my ears have been burning and itchy. All of my hair feels thin wispy and breaking easily. Not just the highlighted top parts but every single hair. I'm led here at 1am because I googled to see if there's any reason for it and just saw these reviews of everyone saying they're having the same issue. I can't believe it I'm absolutely devastated that this has been known about for so long and I've spent years trying to fix my hair and once again I've just ruined it because I didn't know about this. I really hope this is reparable. My hair was the only thing I liked about my appearance. I always had such thick hair I would have my hair thinned regularly throughout my youth before this ordeal. I've just turned 30 and I've lost like 70% of my hair.. I know it is the olaplex as most of my hair had no bleach put on and olaplex was the only thing to touch every hair. I see a lot of these reviews are on about a lawsuit and a fb group etc I know nothing about this and am not part of it. I have literally just put 2 and 2 together finally. I truly hope I can save my hair.