OlaplexReviews of olaplex.com

What a scammy company - I ordered what a thought what I thought were two 4d dry shampoos at £15.00 each - total £30.00. What I received from them was two travel size bottles of 50ml each. Considering a normal 250ml bottle roughly retails between £20 to 25.00 I felt a little scammed. Not a trust worthy company.

I used a free sample of Opalex No 4 shampoo. It is supposed to enhance blonde hair. After one use it turned my beautifully highlighted hair dirty brown. I just hope it washes out otherwise an expensive trip to the salon will be needed.

Vorige week heb ik voor de eerste keer mijn haar behandeld met Olaplex nr.0 en 3!! Had een mooie bos met haar maar sinds een week lijkt het alsof er niets van over is. De structuur van mijn haar is raar, na de behandeling kreeg ik mijn haar ook niet doorgekamt. Ben €50 lichter en heb nog amper haar , hoe kan het dat dit product nog verkocht mag worden, want ben pas nu ook de reviews gaan lezen. Als ik dit had geweten had ik het nooit gekocht.

Badly burned my eye and forehead! I use the normal products which are great but used the purple shampoo the night before last. I woke up the next morning with swollen eyes and red burns on forehead and eyelids. I have emailed Olaplex who have not responded to me. I have taken phots of my burns and will take this further if they keep ignoring me.

I love OlaPlex products. I usually order their products from sites like Sephora or Ulta. I decided to order direct from the company because I got an offer for signing up for emails/texts and spending a certain amount on their site. I also ordered a set that came with the same freebie, so I should have received 2. When I received my order, one freebie was missing. I contacted customer service. Angelique R. was rude and unhelpful. Despite trying to show her my order confirmation which showed 2 of the items, she insisted the order only included 1 and refused to help any further. I said I was considering returning the entire order over her unwillingness to help over a $5 item... and she linked me to the returns page. Clearly the company doesn't care about customer satisfaction or providing what they promise, and would rather lose a customer than fulfill their offer. I'm reconsidering using any of their items in the future once I finish what I already have that's partially used. I expected better from a company that has so many great products, and I'm very disappointed.

Purchased for the first time as was on offer at a great price. Thought this stuff was suppose to be amazing for damaged hair. First time using it my hair did feel nice however subsequent use has left my hair in a terrible weak and brittle state, it has never been as poor as it is now. Total waste of money!!!

Terrible customer service. I bought a bundle which was on offer, took the payment and next day refunded me saying that my postcode didn't match my card details (which is fair). But obviously when I tried to re purchase the products the offer ended and it was twice the price. I contacted them and clearly they have an automated response with not help at all

I have used Olaplex 3,4,5 four times over 10 weeks alternating with other shampoos. Every time I use Olaplex I get loads more hair in shower and when brushing out after more hair drops. I’m not using this anymore my hair is thin enough. Positive is my hair feels very soft and frizz free but cannot afford this much loss