Oktoberfest Haus Reviews | Read Customer Reviews of oktoberfesthaus.com

Oktoberfest Haus Reviews | Read Customer Reviews of oktoberfesthaus.com

Oktoberfest Haus reviews

221 approved reviews, newest moderated first

carla C.
Oct 28, 2014
The costume was as pictured and fit well.
The costume was as pictured and fit well. Because the belt didn't have a full buckle I had to keep tightening it.
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CHRIS D.
Oct 27, 2014
Mens costume ripped at seam,Ladies small costume not big enough for a kid
I put mens costume on and bent over it ripped down the side,the ladies costume small should have fit my 105 lb girlfriend,but was to small to zip up, the ribbons for the stocking looked like they were chewed up.If you order a costume I would go 1 to 2 sizes bigger. I sent the entire order back at a cost of $14.00 out of pocket,because their return label is boogus.
Response from Oktoberfest HausNov 12, 2014
Chris, Thank you for your order. I’m very sorry that you are unhappy with your order and the experience you had. I am here to do everything I can to assist you. I understand that the costumes you received were not as expected and were damaged. I sincerely apologize for the condition the costumes arrived in. We have refunded you the entirety of your order. We would be more than happy to pay for the $14.00 shipping. We strive to provide the highest level of customer service, so please don’t hesitate to contact me personally if you have any questions or concerns or if there is any other way that we can make this right. Sincerely, Anna Haug Customer Care Assistant Manager
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neil P.
Oct 27, 2014
All over it like a fat kid on chocolate
My order was processed an sent in the required time frame, which was next to nothing as I had left it to the last minute of course. Item arrived, fitted perfectly an I was able to strut my stuff an get my German on..sehr gut mein freund. Cheers Octo H.
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Michael H.
Oct 25, 2014
Great stuff for Octoberfest
We have ordered twice to get ready for a 'fest party. Very happy with everything .
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Andrew G.
Oct 25, 2014
My order was simple, but it was fulfilled very quickly and properly and priced appropriately.
My order was simple, but it was fulfilled very quickly and properly and priced appropriately.
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Robin R.
Oct 24, 2014
Great company!
Great company! Had issue with order and handled immediately! Fast delivery.
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Christine D.
Oct 23, 2014
BEER !!!!!
Great Items, fast shipping !! Love you store......We will be buying again.
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Stephen V.
Oct 23, 2014
Saw it, bought it, better then I imagined!
Fit perfect right out of the package, hat not so much, but for the price good deal!
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