OjcommerceOJCommerce is a leading online retailer offering a wide range of furniture, home goods, and lifestyle products at competitive prices. We’re committed to fast shipping, reliable service, and customer satisfaction from purchase to delivery.
Ojcommerce (ojcommerce.com) has 760 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Dennis R.
Excellent quality and reasonable price. We now own 4 chairs, 4 rocking chairs, 2 storage boxes, and 1 side table. Very pleased.
Response from OjcommerceOct 27, 2025
Hello Dennis, Thank you for your wonderful 5-star review! We’re thrilled you’re happy with the quality and value of your furniture. Your continued trust and support mean so much to us!
Antonietta R.
Table and chairs look great in my dining area perfect size
Response from OjcommerceOct 27, 2025
Hello Antonietta, Thank you for your 5-star review! We’re so glad the table and chairs look great and fit perfectly in your dining area. Your satisfaction means a lot to us!
cynthia
I ordered a cat tree from Ojcommerce. It arrived carefully packaged and exactly on time. Best of all, the product was superior quality and fit my needs. I would not hesitate to order from this company again.
Response from OjcommerceOct 27, 2025
Hello cynthia, Thank you for your thoughtful 5-star review! We’re delighted the cat tree arrived safely, on time, and met your expectations in quality. We truly appreciate your trust and look forward to serving you again!
Ripped O.
Arrived well packed in perfect condition. Super easy to "install" as you only have to screw in the drawer pulls. Just as pictured with a nice finish. Recommend.
Response from OjcommerceOct 23, 2025
Hello Ripped, We’re happy to hear your item arrived in perfect condition and was easy to set up! Glad it matched your expectations and looks great. Thank you for your kind words—we look forward to serving you again!
Susan T.
I purchased an electric bed frame through Amazon 12/31/2024 and the manufacture had a 1 yr. electrical warranty shown in both the amazon page and their website. The motors went out in May and I have requested coverage since this time . One persons response will be they are looking into it and need videos, then the next response will be they don't have a warranty. I contacted the BBB and they did the exact same response.
Response from OjcommerceSep 10, 2025
Hello Susan, We’re sorry for the trouble you experienced with your adjustable bedframe. As soon as we were seized of this escalation, we coordinated with the manufacturer and shipped a replacement unit, which was delivered on 19 September 2025. We’ve tried reaching out to confirm you’re satisfied and would love to hear back from you.
Caitlin B.
BUYER BEWARE! Their products are not of quality and are not as pictured in their advertisements. I was shipped mismatched pieces to a set and customer support informed me that an exchange for the correct pieces was not possible. After multiple email exchanges, they offered a small credit, but the credit never arrived. They blamed it on my credit card company and told me to contact them. They also do not answer their phones and their voicemails are full.
Response from OjcommerceAug 26, 2025
Hello Caitlin, Thank you for sharing your feedback. We’re very sorry to hear about your experience and truly regret the frustration this has caused. What you described is not the level of service we aim to provide, and we understand your disappointment regarding both the product and the support you received. We would like the opportunity to look into this further and make it right. Could you please reach out to us at [email protected] with your order details? Our team will prioritize your case and work toward a proper resolution.
Dave
We never received the full product ordered. We returned the product more than 6 months ago and never received a refund. The customer service has repeatedly delayed our request and no progress has been made in 6 months. Each time we contacted support we were promised a call back within 1-2 business days. Those promised return calls did not happen, and we would have continuously call back to escalate the issue. Update: Original Order was Oct 4, 2024 We worked with support to troubleshoot why we only received part of our order until we finally requested a refund on 12-4. The full product was returned by 1-6 with confirmation from the courier. My wife contacted support repeatedly to follow up on the refund. We finally received a refund on Aug 1, 2025, after this review was submitted.
Response from OjcommerceAug 7, 2025
Hello Dave, Thank you for your feedback, and we truly regret the delay you experienced. We're glad the refund has now been processed and the issue resolved. If you're satisfied with the final outcome, we kindly request you consider updating your review to reflect the final outcome. It would mean a lot to us and help others see the steps we took to make things right.
Brian B.
The product is decent, but if you ever have any problems their customer support is the worst I've ever experienced. I exchanged 20+ emails and then had to call them everyday to get them to tell me they had already refunded me when, in fact, they had not. Next level terrible. UPDATE: In response to their response - I will 100% NOT be reaching out to your generic email address. I have exchanged over 2 dozen emails with your support folks and it is always full of unmet promises. "You'll receive an update in 1-2 business days" and I never do unless I email you AGAIN. Thanks for the offer, but no thanks.
Response from OjcommerceJul 21, 2025
Hello Brian, We’re sorry to hear about the challenges you faced with our customer support and refund process. This isn’t the level of service we aim to provide, and we truly regret the inconvenience caused. We’d like the chance to review what happened and make things right. Please reach out to us at [email protected], We’d like to look into this further and assist you directly.
