OjcommerceReviews of ojcommerce.com

Ojcommerce is simply the worst place you want to order from. My futon sofa arrived with box and sofa both heavily damaged. I called customer service and was on hold for 2 hours. Finally when I emailed them, they told me they have no service to pick it up. Stay away from Ojcommerce. Terrible customer service!

I ordered a desk from OJ Commerce through Amazon with assembly. The package arrived securely bubble wrapped. I was not able to see the product or product number on the box. We safely stored the box until the assembly technician arrived. We moved shelves out of my son's room to allow for enough space for the technician to assemble the desk in the room when he arrived. The technician was almost done with the assembly when he asked me which way to set it up. This was an odd question, since I had ordered a rectangular desk. Turns out, OJ Commerce sent an L shaped desk. There is not enough room to place an L shaped desk in my son's room. We are going into week 3. I have my son's shelves in my living room. OJ Commerce is demanding for me to return the desk. They will not assist with the disassembly of the desk. They will send me a return Fed Ex sticker. That's the only remedy they offer to get my money back. That means I'm out now money to return the desk. I have the inconvenience of walking around shelves in my living room. And I will never get the desk I actually ordered. Amazon cannot assist, since this is a 3rd party vendor. Terrible customer service. Do not order from them.

This is one of the worst company on the web they will drag out your return make you go through all types of changes just for them to decide if you should get your money back

Bought Bamboo fencing that must of been Factory rejects..Arrived in a week which was great but..did not look like the photo At All!! Very poorly woven and could not leave a review with out signing up on some invasive website. Beware Completely different product color. Very miss leading! No returns..byer beware!!

oj commerce has put Walmart in a very, very, very bad position with their return policy. If you return something heavy be ready to pay and not be refunded by oj commerce. Stay away from purchasing anything remotely associated with oj, especially if there is a fear of a return. They act like they care, but with a return policy like they have they can`t possibly care about the customer.

This should be no stars. Terrible return policy as a seller on Walmart's site I purchased an accent chair through Walmart, thinking that the return policy would be Walmart's and not the horrible and unreasonable OJ Commerce policy of you pay to ship it back for more than what I bought it for. They don't make their policy obvious and you are tricked into assuming you are buying from Walmart and can bring the item to your local Walmart store for more than what I paid for the chair. They had a Fedex return label but FedEx business account rejected it. Don't buy from these people. Read all these other reviews. Same complaints. I could understand if I had bought the chair on OJ Commerce website, but when you shop on Walmart's site, you think you are buying from Walmart. I've already sent a complaint to Walmart headquarters.

Do not buy this product (Savannah Curbside Mailbox); if you still do, then try another seller! I tried to wipe dirt off the mailbox with wet paper towel and the outer coating came right off leaving black marks. Upon calling them, OJ Commerce passed the buck to the manufacturer saying that they cant do anything about it since its past the 30 days from purchase. Absolutely unexpected paint quality and poor customer service by OJ.

I purchased off Walmart.com what was listed as a Acme Furniture Neptune II Bookcase Captain`s Bed WITH Optional Storage/Trundle - Navy and Gray. They only sent the trundle! After many calls and emails they absolutely refused to honor the item as described and finally Walmart has issued me a label to return it. After reading so many negative reviews here and with the BBB I have no hope they will actually refund my money. These people are SCAM artists. Don't know why Walmart is doing business with them!!!