_OhSnapDotComReviews of ohsnap.com

Horrible company! This pop socket alternative SUCKS, it doesn’t charge with my apple certified MagSafe charger, is sporadic with battery packs and trying to get it into to stand mode is challenging. It doesn’t “click” when doing stand mode. I’ve contacted customer service and the website says error when trying to return. Also it’s been proven to not charge as fast as Normal wireless charging. Not only that but their Facebook team is rude af. I paid $50CAD for this crap

Awful shipping and awful products. Bought ohsnap grip 3.0 and essentials card case mods. Doesn’t stick to MagSafe cases on iPhone 14 pro max. Feels cheap and flimsy. When you use the grip, it’s so far away from the photo button that it serves no purpose

About 2 years ago I switched from the Love Handle to the Oh Snap Grip 1.0 and I loved it! I placed a couple orders for the grips and accessories for myself and my husband in 2021. Last year, 2022, I went to buy some replacements and found out they changed the grip, and none of the accessories I had purchased were compatible with the 1.0. I wasn’t happy, but loved the grip so I bought a new magnetic holder for my car and more grips. My white 2.0 grip broke a few weeks ago and I went online to buy a new one only to find out they changed it again, with all new accessories needed AGAIN, and now, the grip is more like a pop socket, which I cannot use. So now I’m out several hundred dollars and having to switch back to the Love Handle. I reached out to customer service about this and got no reply from them. I would not recommend this company as they have not shown any loyalty to their current and past customers. Upgrades are great, but making their customers buy all new items for the newest upgrade is not ok.

I was a long OhSnap Grip customer since 2020, my first purchase was for my Samsung Galaxy S20 Ultra. The 1.0 grip works well, until it snapped in less than 6 months. Of course I complained and they sent me a replacement. I was amazed how long the replacement lasted. Then I upgraded to S22 Ultra in July of 2022. And of course, that OhSnap Grip replacement impressed me so well that got me sold to their revolution to the OhSnap 2.0, boy I was OUT for disappointment. I've had 2.0 for 1 week before the band snapped. Of course, they apologized and sent me a new one (covered under warranty), then the replacement that I got, 3 weeks later, the band is on its last stretch. In just less than a month, both the orig 2.0 order and its replacement sucked so bad? It's a normal use like its predecessor. I don't go around and jabbing it with scissors like a crazy person. Like, seriously??? I'm in SERIOUS disappointment. What am I supposed to do? Request for another warranty replacement? I'm sure that ship had sailed when I receive the replacement after a week of use. I'm done. I really am done. The 2.0 just lost me as a customer. Will never go back again.

After spending more than $120 on the ohsnap ecosystem about five months ago, I ordered two of their newer products only to find them incompatible. The company's reply was to offer me a 20% discount to replace all of the products that I already purchased from them recently! Oh, and the 2.0 products are all a little more expensive than their 1.0 versions. I WAS a fan, but their "upgrade" left 1.0 owners out in the cold. They also charged me for return shipping of the incompatible items, and I'm not even sure they'll give me a refund at all since the items were opened, which is how I found out they were incompatible! Terrible service.

Them ohsnap grips don't last long, the elastic gets worn out. Mine lasted less than 6 months and the more you use it, the more it gets loose then snap. The snapcharge is very worrying to use, the back of my phone gets pretty hot to the point where you would go back to using your old and original phone charger. I've used 3 in less than a year, I think it was a waste of money.

Agree with all below users. Its not easy to use. And return policy is not free. You have to pay shipping 5$ which normally cost only 1-2$. Thats a scam too.

Tried and tried to get this to work and it just failed! Don’t waste your time/money.