_OhSnapDotComReviews of ohsnap.com

"After numerous attempts at giving this company a chance, their product still remains defective. The first two replacements were due to snapped plastic within the transitional piece that allows the unit to prop a phone up. These were both after less than two months of use. The third replacement I needed, was due to a crumpled interior plastic support that would no longer allow the mount to encapsulate within itself. At this point they had a new model, the Snap 3 Pro. Which they sent instead, as my third replacement. Due to issues with the adhesive on this model, my phone nearly flew out of the window of my car on the freeway, but luckily I was able to grab it, and noticed the Snap 3 Pro still attached to my mount. Magnet good, adhesive bad, plastic bad. After receiving two replacements of adhesive, the issue was still not solved. The center of my mount busted out last week, and in an attempt to get a replacement for my Snap 3 Pro, I was met with some resistance from Rhaine Pineda through the support channel. Before being introduced to Rhaine, I was forced to fill a form and then also forced to request a newer model of the device, as there was no option or support for the Snap Pro 3, which I found out in a subsequent email that stated "Snap 3 Pro is no longer supported since the launch of the latest Snap 4 Luxe nor we have any stock for replacement. I hope this clarifies your concern." That response is the result of this review, while I feel this company stood behind their product in the past, it should not be my responsibility to pay for the evolution of their product, I'm requesting compensation for the initial purchase, or a replacement that is current available through their brand's current generation."

The product didn't arrive. When I wrote them to replace or refund it they wrote back once asking for my address and then that was the last I heard. I wrote them back asking what is going on and they said they won't be fixing the problem in any way. Lost my money.

The snap4 does not work as intended (will not stay stuck on the phone). Customer service is very little help and will ghost you if you have any questions. I had to open 4 support tickets to get one answer.

Shizt product period...the materials are low grade, the magnet is weak, the product is way overpriced, the mount is tiny and useless because of design and just a piece of crap product all around. Cheap and stylish.

Flimsy, overpriced grip. Uncomfortable.

Produkt war völlig anders als in der Werbung mit schlechten Funktionen

Evil, lying, false advertising company. They put up a popup on their homepage where you "get 25% off if you enter your email" but then put you to a next screen that requires your cell phone number to send spam texts. Email is fine. Spam texts are not. I was going to buy, now I won't. I put in my email and hope I don't get spam there now. I will not agree to spam texts. Now that I see other reviews here, I'm glad I didn't buy. Edit: I received spam from them ever since!

I would urge people to NOT purchase their very overpriced charges OR a bundle. I have purchased numerous items from this company and ordered the charges in a bundle. My first charger didn't work at all, they did send me a replacement. I then had TWO BOTH get extremely hot...dangerously hot. Obviously I do not want to use their charger. I requested to return, well they won't take them back unless I return the bundle. I use the grips and gave one as a gift. So now they refuse to help me... won't give me any type of partial refund. They simply do not care. It upsets me more that these are dangerous in my mind. Says a lot about a company.