Oh My MedsReviews of ohmymeds.com

I reached out to Oh My Meds while traveling to confirm they could send my medication. They assured me they could and were very responsive before I paid. Based on those conversations, I went ahead and paid six months in advance. They sent my first three-month supply to the wrong address. By the time I tracked it down, paid extra for shipping and insurance, and finally received it 30 days later, I was out about $900. Unfortunately, the meds had been exposed to heat during shipping and were no longer safe to use. Oh My Meds refused to reimburse me or send replacements, insisting the error was my fault. After I paid, their responsiveness dropped significantly. Messages often went unanswered, and there’s no direct phone number provided (I only managed to reach someone by replying to a Facebook ad). There was also no doctor interview or medical support after payment, which was concerning. I am still trying to get them to send my next three months early, but the process has been slow and frustrating. Bottom line: Be cautious. They were eager to help before payment, but afterward communication was poor, accountability lacking, and support nonexistent.

This has been a very bad and strange experience. I ordered the 3 month plan, in order to get 3 months of meds to test. Now it seems that they meant 3 consecutive months of 3 months each. Their contract begins with this statement: Customers may cancel their subscription at any time through the Company’s secure, password-protected dashboard. It turns out the dashboard cancelation button doesn't work. They use an AI chat model that also answers email. I demanded to speak to a person and was given a number that led to an Indian Subscription Management company, where they took my bank and routing numbers, gave me a confirmation code to prove my order was canceled, instructed me to stay on hold during a canned advertisement for two different subscription companies that they ended up SIGNING ME UP FOR, although they lied and promised they didn't. My subscription was not canceled, the confirmation number is useless, and the AI assures me they can do nothing about either problem. Since I can't write a new response to the answer below, I will add that I was billed again and can prove it. The respondent is correct only in that they did not ship the second order they billed me for, adding insult to injury.

Overall a great experience. The online forms were not too hard to understand and answer properly. Authorization process fairly quick. Shipment very fast. I had a few questions after arrival, my emails were answered immediately.

Tirzepatide has been effective, my hunger is reduced, and the process has remained simple throughout

The entire process has been frustratingly slow—intake took several days, approval dragged on even longer, and I'm still waiting on delivery. Their team shows no sense of urgency.

Oh My Meds has one of the slowest support teams I’ve ever dealt with. Even when they do reply, the answers feel copy-pasted and not helpful.

I paid and then heard nothing for almost 3 weeks. I had to chase down updates and still never got a clear timeline. It should not be this hard.

I asked multiple times about changing my shipment address. Never got a straight answer. My meds were sent to the wrong place and I had to wait again.