Oh My MedsReviews of ohmymeds.com

Horrible customer service that is 100% AI. Non responses caused a lapse in medication every three months. I will not be renewing once my subscription is up in three months.

Deceptive practices. I called customer service twice after receiving renewal charge on CC. Told them I did not want the meds and needed to cancel for financial reasons. They then said I had filled out intake so they sent the drugs and would not refund. I did not complete an intake for this shipment and feel that this was deliberate to make sure they got every cent they could before I could cancel. Would not go back and listen to recorded customer service calls. Said because the intake was filled our that was their policy. The intake was not completed which makes me wonder if they even review them before perscribing meds.

The reps was great

This has been a nightmare. I’ve filed formal complaints with both the state of California and the FBI E-commerce online wire fraud departments. They know this. I closed my account in early November. I had to also close my bank accounts and they continue to hit them every month for $799 several times each month for product that was never shipped. I’ve got days of texts and emails. The account is closed but my bank sees these “past due” hits and have reduced my credit by thousands of dollars. Oh my meds tells me not to worry because they aren’t collecting money but refuse to stop trying to collect it! That they have nothing to do with my credit. They refuse to escalate the problem and send me texts reminding me my payment didn’t go through. It’s been 3 month and they’ve hit my account 16 times! Wondering if anyone else would like to complain to the appropriate agencies? I will help! I’ve written to the new named company as well!

WARNING: this company is going through a name change, perhaps to escape their lousy reviews. The new name is "NewSelf"

Trying my best to be honest with this review - I should have never gotten involved with this company. I have sent several emails, followed the chats, tried contacting the Doctor- all to no avail. Emails to the Doc. do give me a standard reply - Going to try to cancel the membership - have never, in all of my many years on this earth, tried to do business with a company that is just totally unresponsive.

I paid in full for 12 months - $2300.00. I did not receive ANY information on how to proceed when my medication ran out. Customer service has been slow to respond. My patient dashboard has been zero assistance. This has been frustrating and time consuming.

If I could give less then 1 star I would. I placed my order in mid-September by ,mid-October did not hear from them despite phone calls and emails. I then wrote credit card company to open up a case to stop payment. 1 week later I get an email that OhMyMeds were going to mail out product and for my inconvenience they are returning $100. I was on vacation for the next week and was not home. FedEx delivered it according to photo and package was stolen. My credit card company paid them as package was delivered almost 1 1/2 months later. I wrote to OhMYMeds and asked them to help with lost package as FedEx said company has to put in for loss. They told me when they get paid they would assist me. I said you were paid by credit card you even offered to return $100. I called and wrote again. Nothing. Do not buy from these people.