OhjewelReviews of ohjewel.com

Hello, the ring is beautiful and the customer service is quick to reply and help. I get tons of compliment on the ring and I truly love it. My only issue is they are supposed to have a year long warranty. Which means they replace something in that year long time for free. I lost a stone 3 weeks before it was a year of my ring being bought. I emailed and was told the stone is free, shipping is $20. No big deal, pricy shipping, they sent me a link to a stone replacement. I figured it was made just for this instant. When I got the stone it clearly said on the bag shipping cost $1.68. So I ended up paying th $20 towards the stone that was supposed to be under warranty and free. And got shipping for free. I even mentioned how on the same page as my ring and the one year warranty, it says they are always responsiblefor their rings under another warranty section. They said one stone was free replace (which mine ended up not being, I paid for the stone in the ends not the shipping price). You also have to get your ring worked on at another store if something happens to it.

It was decent service I received my stones on time. I just wished they could have set them in the rings.

The customer service was outstanding. Unfortunately the ring band, carrot size, and features were a lot smaller than how I expected it to be as compared with the pictures. I cannot read the engraving I opted in as an add-on no matter how close I get. The ring itself is still very nice. However, I believe the ring was overpriced and I would've went with a different provider that could provide a warranty and certification.

Bought what isn't advertised and website doesn't communicate with the Shop app