balazs K.
I have booked 2 tickets to the Kennedy…
I have booked 2 tickets to the Kennedy Space Center with them, and I received the certification of payment immediately, so I was waiting for the second email containing the tickets. Since it was almost a last minute buy, I hoped that we will receive the tickets while we get to the KSC. Nothing happened... When we arrived, I tried to call them, but no one answered. Finally, with the help of a very kind employee of the KSC (thank you lady with the many glasses :)) it turned out that the ticket center company can't send the tickets online for some reason, but they simply forgot to mention it even after I marked that my planned visit is for the next day of the purchase. After 1 hour of fighting they sent an email that my paid amount will be refunded within a few days. I hope it will happen. Don't think I will ever use them again...
Response from The Official Ticket CenterFeb 12, 2020
Hello! We do apologize for the issue you have encountered, however, as it states on our website, our Kennedy Space Center tickets are not available as E-Tickets. Nevertheless, we hope you enjoyed your visit to Kennedy Space Center. Your refund should be issued to you within the next couple of business days.



