The Official Ticket CenterReviews of officialticketcenter.com

communication ok but ordering online means also no hustle . we still need to pick upthe tickets at the will call booth.

No tickets recived . I paid 2,900 $ and waiiting for my tickets. Not able to reach the customer service by email and. Onone replying to my emails. Dont use this service

If the unavailability of a eTicket for the Kennedy Space Center was communicated on your website I missed it. I am a travel agent and I was purchasing these tickets for some Disney clients who want to drive to Port Canaveral on their last day at Disney and then visit NASA the next day. Now I have to pay an additional $15, and take up their Disney time, for them to try and rendezvous with a delivery person from The Official Ticket Center. They will not be leaving Disney early enough to stop by your location and pick up the tickets. Had I known this was the case prior to purchasing the tickets I would not have used your company.

After an issue with “security,” they mailed my tickets to me instead of sending etickets. Upon receiving my tickets, I tried linking them to My Disney Experience. After multiple attempts, I emailed the Official Ticket Center to find out what was going on. Their reply? “Yes the tickets are activated for when you are ready to use they. If they were not activated you would not be able to use them.” Thanks captain obvious. Glad my email actually got read. I’m not so sure the Official Ticket Center is worth the headache. Edit: of course they don’t think there is anything wrong with their customer service, which is why they posted a passive aggressive response to my review (which they requested of me, twice.) Also, when someone claims you clearly didn’t read their email and you respond that you don’t know what the issue was... you just verified their point.

Do not purchase from this business ever. The staff is rude; the manager named Patrick is even worst. The overall culture is not customer friendly.

Will never buy tickets again. Was lied too and when I called no one tried to help. Use undercover tourist instead always got what was offered

We were scalped. I called and told them that I wanted to cancel and he said I couldn't. We paid 170.00 for a ticket that was 45.00. Never again

Unfriendly service. Will never come back