officialmademoiselle.com Reviews | Read Customer Reviews of officialmademoiselle.com

officialmademoiselle.com Reviews | Read Customer Reviews of officialmademoiselle.com

officialmademoiselle.com reviews

94 approved reviews, newest moderated first

Waylen M.
Jan 17, 2024
Our entire family is buying their…
Our entire family is buying their furniture from here. One of the best places and the delivery is also great.. they always offer to carry things inside so thats a plus too!
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Alonzo R.
Jan 16, 2024
The quality is great
The quality is great, the shipping could be improved but not a biggie either.. all in all I am satisfied and can recommend to others. Thanks
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Edward S.
Jan 13, 2024
Order never received
When I ordered the wine cabinet rack, it indicated 3-5 days shipping. After a week, I reached out to the company and got no response. Additional emails got a response that they were "working on it with their team." Another week passed with no updates. I told them that if they didn't act soon, I would cancel. Three days later I was notified of a refund being processed with no explanation on why they never fulfilled the order. I at least gave one star for getting the refund.
Response from officialmademoiselle.comJan 14, 2024
Hi Edward, We sincerely apologize for any inconvenience you may have experienced with your recent order. Your satisfaction is of utmost importance to us, and we deeply regret that your experience did not meet the high standards we strive to uphold. We understand that our furniture is made to order, and our team diligently conducts quality checks before shipping out each item. Despite our efforts, it seems that we fell short of your expectations, and for that, we are truly sorry. We have already processed your refund on it. Best, Mademoiselle Support
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Yahya W.
Jan 10, 2024
The photos were great
The photos were great, but the real thing looks way better! Glad we made the right choice. Thanks!
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Rene R.
Jan 8, 2024
Delivered to Belgium super-fast and we…
Delivered to Belgium super-fast and we are satisfied. Even such a large item was delivered delicately and packaged well! Thank you.
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Leo M.
Jan 4, 2024
Very happy that the are shipping to…
Very happy that the are shipping to Germany because it was hard for us to find such high-quality furniture for decent prices!
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Enrique T.
Jan 2, 2024
Had to wait a couple of days more
Had to wait a couple of days more but it's understandable since it was new years eve so nothing moved during those dates.. I am satisfied with the furniture tho!
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Allen U.
Dec 29, 2023
This was my first order with them but…
This was my first order with them but definitely won't be my last as I am more than happy with the furniture and will be recommending you to everyone. Thanks!
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