OfficeFurniture2goReviews of officefurniture2go.com

We ordered 2 tables from this company on July 18 and were told an estimated delivery date was between 7/25 and 8/1. On 8/6, I phoned the company, inquiring about the tables. I was told that the manufacturer would be contacted and I would receive an update. The next day I did get an email stating that our tables would be shipping from two different warehouses with "sorry for the delay" at the end of the email. On 8/12, the legs arrived in two boxes, one badly damaged. The table tops arrived two days later. When I attempted to assemble the tables, parts were missing. I emailed the company and received a reply that simply said "What's your order number?" I sent the requested information and heard nothing. When I phoned the company a day later, I was informed that our parts were ordered but they could not give an arrival date. A week went by with no parts, so I again emailed the company. I was informed that they would check and would "advise." Two days later I received an email stating the parts were to be shipped the next day. On 9/2, I did indeed receive a package, however, one part was STILL missing. I called the company and was told the part would be ordered but could not be given a arrival date. Finally on 9/16, two months after the original order date, I was able to assemble the tables. Through it all, the only apology I received were two "sorry for the delay" sentences tacked onto the end of emails. While I do like the tables, the time it took to receive them is laughable and the fact that I had to continually track down my parts is unprofessional.

purchased 4 office chairs and they all arrived with scratches on the arms and legs from rubbing against the cardboard packaging. I called to return them and they told me I couldn't return anything that had already been opened.

Customer service did not seem to know the catalog well enough to help me place an order. Too many items have been on backorder for weeks. Items were delivered past the time is stated (this happen many times). It is very hard to find items on the website. Plus the website does not show your order history, which is should.

The parts for the conference table were mismatched. Customer service was unable to do anything other than insist the parts are correct. I sent multiple pictures and still no solution. Customer service stopped responding. I finally took the parts to a machine shop and had the correct holes drilled.

I ordered a fireproof security filing cabinet. The reason I chose office furniture2go was because they offered free shipping and the item was heavy. Once the order was placed I was told that the "free shipping" only brought the truck to our premises and if we wanted it off of the truck we would have to pay an additional $200+. I refused to pay the extra and said we would handle it. It showed up in our hallway a few days later with no discussion of how it got off he truck.. I will not recommend them because of the bait and switch on the shipping.

Damaged furniture, Delayed Deliveries, won't shop here ever again