Office DepotReviews of officedepot.com

Pésimo servicio de atención a clientes. Realicé un pedido en línea y es la fecha que no mandan nada y marqué y la única vez que me contestaron me dijeron que ya les aparecía como entregado y que levantarían un reporte y que volviera a marcar para ver que seguimiento había y nunca que me contestan ni por llamada, ni por correo ni por sus redes sociales ni nada. Quiero saber si me van a hacer llegar las hojas o si no que se cancele el pedido y comprar en otro lado.

Paid for Fedex package delivery on Friday Nov 22, 2024, asked for overnight shipment that wasn't available. Employee stated they had the 2 days delivery and package would arrive on Sunday Nov 24, 2024. Paid and left package. Package wasn't showing up in system when I went to track, kept saying label was created and not picked up. I went back to Office Depot to inquire and was told package was picked up on Friday by Fedex. Called numerous times to Fedex and they said they don't have package to go back to Office Depot. No one wants to take accountability and is saying go back to other. Package just left Hagerstown and is suppose to arrive on Nov 27, 2024. It missed the deadline of delivery and Fedex and Office Depot is pointing the finger at each other and don't want to take the ownership of accountability. Where is the customer service. I just want a refund because the package wasn't delivered by due date.

Worst online buying experience I've ever had! Website hard to navigate. Sent incorrect items and was impossible to straighten it out online, even leaving. a message which, of course, was never returned. Took everything to the nearest store 10 miles away to return wrong items and the manager gave me a big hassle. Never again.

October 21st around 3pm, I went to the Glen Burnie MD store to mail a package,there was 1 person in front of me and the employee Fredrick did not even acknowledge that I was there, about 15 minutes later after complaining about customers being upset and how he handled the situation.He finally came to help or so I thought,he told me to fill out information on computer but I needed help to fill out.He told me that it's not My Job and walked away.Another customer heard everything and came to help me,later at the end I asked him his name and he told me and only then did he explain about why he couldn't help me which I totally understand but the way you talked to me made me feel less then and I was very upset maybe more training in social skills and customer service I just hope he doesn't treat your other customers like that. Christina Conlon

Hardly any stock. Do not respond to emails. Unhelpful staff. I think all the bad reviews speak for themselves. Customer service dont know what they are doing

Compra en linea realizada el 18 de Septiembre 2024, se solicita refacturación,hasta el 21 de Octubre 2024 no han resuelto el caso. Tanto en whats app como linea telefónica no atienden, en linea telefónica te dejan mas de 20 minutos en espera y prefieres cortar, por wapp te manda el mensaje que un agente te contactará y no lo hacen ni pasadas 24 hs.

No hay servicio al cliente en la sucursal de miyana, el señor Edson y la señorita Alma, son muy descorteses, Edson, incluso, condiciona el trato a que hagan lo que el dice y como el dice. El tiempo de espera es largo para la poca cantidad de gente que hay, son lentos, y con mala actitud. Muy mala impresión de la tienda. Hasta que llame al supervisión me ofrecieron el servicio. .

Do not trust this company for shipping timelines. Promises next day business delivery and item is still not here with no way to contact a human for status or explanation.