Office DepotReviews of officedepot.com

Bought an item online to be shipped to us. Received two emails on the day of delivery that item was coming, but then got a third that they had lost it in transit. When I called in to find out what was going on, I got foreign support that had no power to do anything for me - they asked me if I wanted them to ship me a similar item. Yeah - I'd like them to ship me an unknown item unseen and charge me for it?!

Unacceptable! Ordered invitations paid 29.95 for expedited 3-4 day shipping. When they didn’t arrive on the date promised I called and they told me it wouldn’t be delivered for another 10 days.

I'm in Macon, Ga. For years the one near me has had poor customer service! Yesterday was my last time doing business with them in-store. About 10 years ago it took 4 hours for my daughter to get assistance to purchase a computer desk. Before Xmas 2018 it took 45 minutes for a rep to size me up with a box for an item I was shipping. I gave in a few days ago to purchase postage stamps. Went in the morning and there was a line and two ppl behind the counter. I went back at 6:30 and was waited on in 3 minutes. However, the cashier failed to give me the stamps and I had to wait another 15 minutes for someone to come from the back to open another register just to get a roll of stamps. Post office for me from now on.

They took advantage of my 73 year old grandfather. His computer was running slow and he took it there to have their "free" diagnostic. Now he's paying them $180 a year for tech services he didn't need. Then I find out that they are being sued for $35,000,000 for conning customers into buying their service. The customer would get the "free" diagnostic and it would put adware and harmful stuff on the computer which then they would have to pay Office Depot to remove it. All without the customer suspecting anything. A dying business will resort to anything to make money I guess, even hustling a 73 year old.

I asked for my items to be returned 30 days ago. I was told it would take 5-7 days now 4 times. It has been 30 days and 14, one hour phone calls to a call center. Granted the call center can do absolutely nothing more than look in their computer and see exactly what I see on my account. Never again.......Office Depot I am Team Amazon forever they sell the exact items as you and most of the time for less money. High level executives from Office Depot should be reading these reviews or this is the next company you will see filing bankruptcy

I went to buy a external hard drive in store which was listed as in stock on their website..... The clerk said It wasn't in stock but had to go back twice to check as their in - store system said they had it in store as well..... No luck. So the clerk says : I can order it for you shipping is free ( a little voice was telling me just to pay the extra 10 bucks and get it on Am$%^n. ) Ok I tell him to order it to be delivered to my home. It will arrive on the 8th of march he tells me. On March 8th I get 2 emails from office depot the first says my product has shipped ( hmmm it was suppose to arrive on the 8th ) the second says the delivery will be delayed by a day! I'm waiting and waiting for it to arrive. Then on the 12th I get a email from office depot with a return confirmation of my item! Their service is a joke. Cant you figure out if you no longer have an item in stock or can no longer get the item! Trust me dont wast 2 weeks or more of your time go to St^%&les I ordered same drive from them ( same price ) and it came the next day free shipping!

I ordered a laptop 4times in a month,surprisingly my credit card is not working only for these people. Okay... I accepted the first time and tried an other one even then the same thing(no issues from bank) literally I tried three credit cards and some says declined and some says “invalid”. I wasted all time calling merchant and bank whole month to solve and try to understand the issue. Worst customer service and worst website I have come accross.

I paid for next day delivery before 12 noon. It arrived 3.5 days later. They have told lies saying I did not pay for this service but I can prove I did and would share this with you if I could copy & paste. They are liars and did not fulfill the contract :(