Mark D.
I buy a number of HP 98 print…
I buy a number of HP 98 print cartridges at a time because I don't want to run out and buy a new one every time I need to replace the cartridge. HP print cartridges have a "use by" date on the packaging and on the cartridge itself. I replaced the old cartridge with a new cartridge I had bought a while back. The "use by" date was not past. My HP printer told me the new cartridge was defective. I returned the cartridge to the Delafield, WI store where I bought it and showed them my receipt and that the "use by" date was not past. I spoke to the store manager. Despite the fact that I have bought more than $5000 in office supplies and equipment over the last 7-8 years, they would not replace a $40 HP printer cartridge. They refused to give me a new cartridge to replace the defective unit. They offered me a 50% discount on a new cartridge. They said they only replace items that are defective if they are less than 30 days old. These HP 98 cartridges cost about $40 each. I told them this was not good enough. So, i recommend that you do not buy any HP cartridges at Office Depot. If it is defective and you ask them to replace it, they will not replace it if it is was bought more than 30 days ago.



