Office DepotReviews of officedepot.com

I would give this company a negative zero if that were an option! I order an HP Printer after getting a suggestion from a chat agent. Once I received the printer it was Not WIFI Capable and it doesn’t double print. I was on chat daily for a week and after 5 DAYS I’m called and informed my REFUND WAS CANCELLED!!

On Feb 4th I placed an order for a fabric shaver. There was a specific brand that I wanted, and Amazon was sold out so I thought I would give Office Depot a try. When I placed the order, the estimated delivery date was 02/10. The weekend came and went with no shipping notification, and so I reached out via online chat on 02/10 to get an order update. The "virtual assistant" opened a case for me and "escalated it", meaning I go NO answer and I had to wait for someone to email me. I got a very generic form email back saying they were reaching out to the supplier.This goes on for several days (same email over and over again), so I finally call them. Per the other reviews, the call was VERY difficult due to a major language barrier and I explained that I would like to cancel and they said they cannot cancel, but they can put in a request to cancel. Then I got hung up on. So, I also put in a chat request to cancel. So far, I have received two emails saying they have contacted the outside vendor requesting to cancel, but they will not cancel my order, despite it being two weeks with no shipment. Absolutely RIDICULOUS customer service. Worst I think I have ever encountered.

Do not order anything from them online. Should it arrive damaged, or for any reason needs to be returned, it is not an option. I ordered a keyboard for a Microsoft Surface - my husband already purchased the keyboard so I didn't need it. They will not let me return it unless i go to a store location. Obviously they have very few locations and none near my home or office. No online return option. Adding to this review. I tried again to contact someone about a return option. Received several emails that they cannot because the product comes from a third party vendor who is not reachable to issue a return. I’m lucky it wasn’t a laptop or something really expensive. Very strange experience but hopefully this will save anyone from placing orders with Office Depot.

Office Depot’s website flat-out lies about returns, claiming online purchases can be returned in store when staff routinely refuse and send customers away. I wasted hours, including a two-hour call, was dumped on an unresponsive contractor (Veyer), and even had a $10 Visa gift card never delivered. Countless other customers report the same thing online—this is deceptive, systemic, and designed to falsely signal easy returns.

Commande de billets de banques fictifs pour du théâtre jamais reçue. Aucune réponse aux réclamations sur le site ni aux mails ni aux courriers même les recommandés. Ne commandez rien sur ce site.

BOUGHT A $500+ OFFICE CHAIR, THEY THEN SAID THAT THEY"CAN'T FIND ME IN THERE SYSTEM FOR SAVINGS" NOW AFTER A FEW MONTHS OF RUN A ROUND OF MORE 20% BACK SAVINGS AND STUFF THE CHAIR IS A "BIG GUY CHAIR RATED A 500 LBS I'M 280LBS, NOW IT'S SWEAKING AND I'M FINDING PARTS OF RUBBER ON MY FLOOR. (IN LESS THE 9 MONTHS) NOT A HAPPY CAMPER

Ordered for next day delivery 1/7/25. Only a Partial Delivery of Items with the only critical delivery not occurring. Delivered K-Cups and did not bother to deliver a ten ream box of paper. Complained and asked for paper to be delivered on Sunday. Nothing. Called again today. Made me "cancel" the order and reorder instead of just freaking delivering the paper. Paper will not be delivered until Thursday. So eight days for next day delivery.

Office Depot posts store hours on their website that are incorrect. For example, several stores in Orlando, FL say they are open until 9 p.m. I had some printing I needed to get done for a client, and the hotel’s computer wasn’t working. Guess what? I showed up at an Orlando store at 8:20 p.m. and the lights are out. Closing time on the window? 7:30 p.m. They really need to get it together. Calling Customer Service is fruitless, as they just don’t care.