Office DepotReviews of officedepot.com

i took my computer in for repair, they told me it should be looked at within 3 days. phoned them a week and a half later, they said i declined to get it fixed, i said no. 2 1/2 weeks later got a call $511 for repair, i said okay. one month later it got back to store was $560. and they lost my charger, they gave me a aftermarket. 3 1/2 weeks later hard drive was gone, went there, they said no warranty would have to pay again. i left and took somewhere else. DOOOOOOOOOOOOO not take your computer there for repair

customer service is Awful. while they will Take your money in moments, A refund can take over a week. Than one is forced to accept a credit that can only be used at their Awful Store. Just when one thinks it can't get any worst it does just by going to another store. I would use The the UPS store. Poor service all around.

Tried to order online but kept getting an error message with my physical address telling me there were too many characters. My address is what it is, I can't change it!!!

Completely ridiculous! I ordered 4 items, received 3 correct and one incorrect. Called 1800 to ask what to do in these situations. They treat this as a "return" meaning I was to print labels and drop the package off, etc. I also had to place new order - only this time no rewards could be applied (all used on the original order) and wanted to charge me "small handling fee" ($9) for ordering only one item. Of course, I cancelled it all. Instead of fixing their error, they tried to make additional dollar out of the situation! WOW! This company is RIDICULOUS!

Office Depots customer service sucks will tell you anything to get you off the phone. Waiting three days for a return call. Thank you, Lea, and Mary no help whatsoever. Office Depot is trying to charge me three more times for my yearly Technical Support (which is great) Customer Service can't even get ahold of Billing on the phone Lea, and Mary tells me they will call me back. HA! HA!HA! Will I get the Technical Support next year----I'll call them if I get around to it!!!!!

If I didn't HAVE to order supplies from you for my company, I would go elsewhere. Every single time you manage to screw up my order, do not follow instructions on calling to get into the building, and just leave my order in an unattended mailroom for a 12 story office building. No wonder you have such terrible reviews on here - it is well deserved. Terrible service, terrible customer service when I called about this. No supervisors available to call me. Monday I start lobbying for my company to switch vendors.

THEY LIE! delivery resulted in spilled paint on my driveway. After long "battle", OD agreed to give me a full refund and told me I would have to deal with UPS on the driveway damage. UPS refused to help because I could not provide video proof that their driver did the damage. Then, OD decided to reverse the credit refund on me. WHen I called, they claimed that it was UPS responsibility, not theirs. Stay away from this lying two-faced chain.

Their new policy of emailing docs to be printed for pickup or delivery STINKS! It was so much easier to simply email the docs and pick them up within a hour. I made several attempts to email very important color docs only to find that portions of the docs were missing went I went to pick them up. Would like to hear from management as to why this drastic change.