Office DepotReviews of officedepot.com

Third time i have went to office depot in 4 days and left with nothing. Today went in to get a binder 11×17 they didnt have it...said they could order it be here overnight...which became Thursday. I paid for it, now got an email stating the order was cancelled...which I already paid for! Chat line said this happens sometime!

They sent my order to the wrong state! Then they refused a refund! I called my credit card company. As I did not get the mercy, I got my money back! But Office Depot was no help! DO NOT USE OFFICE DEPOT! Go to Amazon instead!

I ordered a filing cabinet on 5/16/23 was promised a delivery date of 5/25/23. I also received a phone call about 4 days before the 25th asking if someone was going to be home. I waited all day and received nothing. I was told via text that I would receive it for sure on the 25th. I called customer support and was told I would receive a call within 24-48 hours and that my order was escalated. I called back today at 9:30 5/27 and still nothing I then requested a refund. I was told 3 to 7 days for a refund.

In early May I purchased a desk and hutch; at least that was my intention. The hutch was delivered, but the desk was on back order. I was not told this until they missed the delivery date. Of course, I canceled the order. After multiple trips to the local Office Depot store and phone calls to their customer service dept, I have received a partial but not a full refund. The store manager, in all fairness, apologized and did his best to fix my problem. The organization needs some serious changes if they expect to survive. I hope to never do business with Office Depot again.

Pésimo servicio, me mandaron incompleto el pedido, la chica que me atendió súper grosera me dijo que era mi problema, afortunadamente tengo la costumbre de grabar un video mientras abro los paquetes, se los mande, tardaron mes y medio en volver a comunicarse, solo para decirme que habían cerrado mi reclamo porque según ellos si se había surtido, aun tendiendo yo la evidencia de que no era así, después de decirles que eran unos ladrones y los expondría se volvieron a comunicar conmigo, se disculparon y empezaron con el proceso de reembolso, un mes después me escriben para pedirme mi estado de cuenta bancario, para efectuar el reembolso, lo cual en mi opinión es un abuso, pues mis ingresos y gastos no son cosa que a ellos les importe, bastaba con el número de cuenta, en su razonamiento eso no es posible por lo que al final no me devolvieron el dinero, si quieren evitar esos contratiempos no compren en línea, no están preparados para ese tipo de servicios.

Well this probably will be entirely too long if I communicate all the problems of office depot...

Worst sellotape I've ever experienced. Be careful... a good day could easily turn bad after a few attempts at using their sellotape.

Our company has been a long time customer of Office Depot but no more. We had a delivery today of 5 cases of copy paper. Our office is on the second floor with an exterior staircase, and the driver left everything outdoors at the bottom of the stairs without notifying us that it had been delivered. I realize that a heavy box of copy paper is not the easiest thing to steal but still - if another employee hadn't been coming in to the office, it could have sat there for hours before we realized it was outside. The employee who placed the order called Office Max to register a complaint, and the response was "so what do you want me to do?" Our employee said "we want the driver to come back and bring it upstairs". And the response was "here's his phone number. Call him." Worst customer service experience ever...they have definitely lost our account.