Office DepotReviews of officedepot.com

I ordered next day delivery. Not only did the delivery not come, but I didn't receive notice of the delay. I checked online and my order was going to arrive in a week. I contacted the help center and explained the problem. They promised the order would be expedited and arrive by Monday, 3/18/24. It did not. Again I didn't receive any notification. The order finally arrived but I will not be using Office Depot again.

PESIMO SERVICIO, REALICE UN PAGO EN LINEA Y ESTA ES LA FECHA NO ME HACEN LA DEVOLUCION, SE ANUNCIAN CON PRODUCTOS QUE NO LOS TIENEN, TE HACEN PAGAR Y NO TE LO ENVIAN

Pésimo servicio del personal; nefasto tacto con el cliente.

We purchased a 2 drawer metal file cabinet for $259 online & picked it up curbside 2 days ago at your Gainesville, FL store. When we got it home, we took the packaging off (cardboard top & sides with plastic wrap all over it - not a box). We found the file cabinet was damaged & the drawers wouldn’t open. We finally got the bottom drawer opened but then it didn’t want to close. In other words, it’s not made well at all. We tried to return it today & because we don’t have the cardboard pieces & plastic wrap it was wrapped in, they’re telling us we can’t return it!😡. Is this what Office Depot calls good customer service?! I have the original paperwork & it’s only been 2 days since I purchased it & they won’t let me return it! I will be calling the corporate office to talk to someone regarding this, I will never purchase another item from Office Depot.

I ordered a Prop 65 item and wasn't told until it was going to be delivered. I've been waiting on the line for 50 minutes to stop the delivery. I'm a senior and I don't want to have to return this item. So unprofessional. I will NEVER order from Office Depot again

Received my invitation order with NO envelopes. Online order for printing all screwed up. Can't accept coupons due to they signed me up for a SCAM program that I did not apply for. Unable to order in person. Same day delivery items are noted as 5 additional days for pickup when asked for payment info. Store manager in Palm Beach Gardens, FL not able to help and blames backlog and their computer system.

Received a "Thank You For Signing Up" email for Office Depot's "Business Select" program. Folks this is a SCAM. Do not "sign into [your account or call ...]. Instead, file a consumer complaint with the FTC as well as here on Trustpilot. Do not email them. Do not accept calls. Let's shut this down. Important: If you have ever ordered anything from them using your credit card contact the issuing bank now to put them on alert. Time is of the essence. Do not play games with this outfit. Put them out with the trash A.S.A.P. Update: Just received a new email from this outfit. "Dear Valued Office Depot Customer, You may have inadvertently received an email in the last 24 hours indicating you started a free trial membership in the Office Depot OfficeMax Business Select program. The email was sent in error, and we apologize for any inconvenience or confusion it caused. We want to assure you that if you did not actively enroll in Business Select, you are not enrolled in the program, nor will you be charged an enrollment fee. We value your business and are committed to ensuring a better experience in the future. Thank you for your understanding." Note: To ensure you are not targeted by this company going forward file a complaint with the AG in Boca Raton, Florida and with the AG in your state. Provide original complaint and the company's new email. Office Depot merged with Office Max. If you've done business in the past you're in their database and you have an assigned "Account ID Number."

I suddenly got a welcome email for signing up for "Business Select" when I did not. Immediately contacted but no one picks up the chat. Seems they need better software coding.