Office Ally Reviews | Read Customer Reviews of officeally.com

Office AllyReviews of officeally.com

3.9196 reviews
Internet & Software
1300 SE Cardinal Ct #190, Vancouver, Washington

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Office Ally

About Office Ally

Healthcare Solutions for Accelerating Reimbursement & Maximizing RevenueSimplify Claims ReimbursementLeverage our All-Payer clearinghouse >Verify insurance eligibility prior to intakeFix errors before submissionSubmit claims to any payerSee real-time status of claimsSupport Payer-Provider RelationsAccess Payer Gateway solutions >Reduce rejections with custom rules and editsAssistance with claim routingHosted Payer data solutionsBoost Revenue RecoveryReduce bad debt and maximize claims reimbursement >Find known and unknown billable insuranceReview Medicare encounters for underpaymentsRespond to audits and appeal denialsIdentify and enroll patients into Medicaid and financial assistanceEnable Value-Based CareSupport enhanced quality of careMonitor patient rostersAddress and close gaps in careSecurely exchange clinical dataEfficiently Run Your PracticeRun small- and medium-size practicesOffer appointments and schedulingManage clinical documentationElectronically order and prescribeSupport payments and accounting

Office Ally (officeally.com) has 196 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: officeally.com
Website: officeally.com
Category: Internet & Software
Location: Vancouver, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Office Ally reviews

Showing 19 reviews with 4 stars · Clear filters

John R.
Dec 4, 2025
Office Ally is pretty easy to understand for the most part
Office Ally is pretty easy for the most part. The customer service is above average and I've been happy with it. I just wish I knew the newer layout of the website - I always end up going to the classic
Response from Office AllyDec 9, 2025
John, thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and continue to focus on upgrading our service offerings.
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Rosa J.
Nov 30, 2025
I find Office Ally easy to use
I find Office Ally easy to use, quick and reliable. My only complaint is they ask you to change your password often and the system won't allow you to unless you call them usually. It is always easy to reach them, they are polite and prompt when I need to contact them.
Response from Office AllyDec 1, 2025
Rosa, thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
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Ta'Shanne H.
Nov 22, 2025
I have used other EHR and this format…
I have used other EHR and this format took some time to adjust. Overall I enjoy the features and a few things I wish could be revamped. Id recommend to a colleague.
Response from Office AllyNov 24, 2025
Ta'Shanne, thank you for the review and thank you for being a valued customer.
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N T.
Aug 15, 2025
Mostly pro's
OfficeAlly meets my needs. I appreciate that everything is in one place - reminders, calendar, clients' charts, billing. There are still improvements to be made, as Patient Enrollment process can be clunky. And we are yet to figure out how to give our patients access to their records.
Response from Office AllyAug 15, 2025
Thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product. We value your feedback and would like to reach out to better understand your feedback, however, we're unable to locate your contact information based on the details provided in this review. Please provide additional information (e.g., company name, account name, etc.) so that we can work toward improvements.
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Stephanie L.
Aug 14, 2025
Great that they’ve left the “classic”…
Great that they’ve left the “classic” layout available. I find it much easier to input data than the new screens
Response from Office AllyAug 15, 2025
Stephanie, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
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Mark W.
Aug 14, 2025
The convenience of filling out billing…
The convenience of filling out billing statements and having them electronically sent. It’s just wonderful.
Response from Office AllyAug 14, 2025
Mark, thank you for the review and thank you for being a valued customer.
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Dee Sevra V.
Feb 13, 2025
Service Center
The former version of the Service Center was so easy to use, now you have to click on too many tabs to find what you are looking for.
Response from Office AllyFeb 13, 2025
Dee, thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and continue to focus on upgrading our service offerings. We would like to reach out and better understand your feedback. However, we're unable to locate your contact information based on the details provided in this review. Please provide additional information (e.g., company name, account name, etc.) or reach out to our support team at https://cms.officeally.com/contact-support so that we can work toward a resolution.
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Henry S.
Feb 13, 2025
Actually all of my Office Ally…
Actually all of my Office Ally experience has been great, even though I didn't take the How to File a Secondary Claim course because I was 2 minutes late and couldn't get in, ence the loss of one star. It worked out that I didnt't need to file a secondary claim but perhaps it would be good to know and perhaps I could get that information in a document and not have to do a Team call at a specific time.
Response from Office AllyFeb 13, 2025
Henry, thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and continue to focus on upgrading our service offerings. Someone from our team will be reaching out to you soon to help provide the information you are looking for.
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