Office Ally Reviews | Read Customer Reviews of officeally.com

Office AllyReviews of officeally.com

3.9196 reviews
Internet & Software
1300 SE Cardinal Ct #190, Vancouver, Washington

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Office Ally

About Office Ally

Healthcare Solutions for Accelerating Reimbursement & Maximizing RevenueSimplify Claims ReimbursementLeverage our All-Payer clearinghouse >Verify insurance eligibility prior to intakeFix errors before submissionSubmit claims to any payerSee real-time status of claimsSupport Payer-Provider RelationsAccess Payer Gateway solutions >Reduce rejections with custom rules and editsAssistance with claim routingHosted Payer data solutionsBoost Revenue RecoveryReduce bad debt and maximize claims reimbursement >Find known and unknown billable insuranceReview Medicare encounters for underpaymentsRespond to audits and appeal denialsIdentify and enroll patients into Medicaid and financial assistanceEnable Value-Based CareSupport enhanced quality of careMonitor patient rostersAddress and close gaps in careSecurely exchange clinical dataEfficiently Run Your PracticeRun small- and medium-size practicesOffer appointments and schedulingManage clinical documentationElectronically order and prescribeSupport payments and accounting

Office Ally (officeally.com) has 196 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: officeally.com
Website: officeally.com
Category: Internet & Software
Location: Vancouver, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Office Ally reviews

Showing 11 reviews with 2 stars · Clear filters

JustAnswer C.
Jan 12, 2025
No information about what needs to be fixed
The hold time is very long to speak with one of your representatives. When I get to talk to them they are polite and try to help. The issue for me is that when a claim is rejected you don't provide what needs to be fixed so I am left to have to call and wait.
Response from Office AllyJan 13, 2025
We are sorry to hear that you haven't had a positive experience with Office Ally solutions. We value your feedback as we continue to invest in enhancing the features and functionality of our products, as well as improving our service offerings. We would like to reach out and help resolve this issue. However, we're unable to locate your contact information based on the details provided in this review. Please provide additional information (e.g., account name, email address, etc.) or reach out to our support team at https://cms.officeally.com/contact-support so that we can work toward a resolution.
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Sarah S.
May 10, 2024
Have used Office Ally for over 10…
Have used Office Ally for over 10 years. It used to be great. Now they have a monthly fee of $39.95 even if you only submit 2 claims. I have twice resubmitted claims using the "new" computer site. They have been submitted incorrectly by Office Ally which means I have not gotten paid. I am not surprised to see that they were bought out in 2021. The quality and customer support has definitely declined while the fees have increased.
Response from Office AllyMay 10, 2024
Sarah, we are sorry to hear that you have not had a positive experience with Office Ally solutions. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
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Valued C.
Jan 9, 2024
Very slow responses to issues
Very slow responses to issues. Still can't get all of our remits and it seems there is no support for this. Very frustrating.
Response from Office AllyJan 9, 2024
We are sorry to hear that you have not had a positive experience with Office Ally solutions. We continue to invested in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. We would be very interested in hearing how we can improve. If you are interested in sharing some additional details, please reach out to us.
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